
Ken Ganley Honda North Olmstead
North Olmsted, OH
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They were quick, efficient, professional, polite and got the job done. Only one little thing: my tire inflation light stayed on after service, I guess it will go off eventually. Tires have the correct press the job done. Only one little thing: my tire inflation light stayed on after service, I guess it will go off eventually. Tires have the correct pressure. The actual service work done was excellent. More
Always a good experience. Everyone there is so kind and professional. There's a comfortable waiting room and free coffee/water too! They always explain what's been done and what should be considered afte professional. There's a comfortable waiting room and free coffee/water too! They always explain what's been done and what should be considered after their inspection. More
Sales experience was good. Service department has left a bit to be desired. We’ve had our newly purchased Honda CRV (CPO) twice now, and need to take it in for a third round, as we wait for a part. Gettin bit to be desired. We’ve had our newly purchased Honda CRV (CPO) twice now, and need to take it in for a third round, as we wait for a part. Getting a proper evaluation and having to order the part is perfectly understandable. However, the other smaller requests have gone by the wayside. Had a squeaky driver door which could have, and only needed a shot of lithium grease. Never touched. Driving my wife nuts, so I had to go get the supplies and do it myself. Might seem small, but these things get noticed. Secondly, was asked if we wanted a car wash (which my wife also embraced during the purchase process), we politely requested the service. Car wasn’t washed. Not trying to make a big deal out of these small items, but if they’re on the work order, they should be done. Not pissed or anything, but as a constructive criticism, feel it worth mentioning. More
Wendy was great! Kept me informed and a great positive attitude! Work was completed in allotted time. Young greeted was friendlier and my car was washed. attitude! Work was completed in allotted time. Young greeted was friendlier and my car was washed. More
Everyone was patient and very friendly. I always enjoy coming to take my car into this service dealership. I know it will always be taken care of. coming to take my car into this service dealership. I know it will always be taken care of. More
I came in to have a recall notice taken care of, Ganley took care of it at no cost and faster than expected! Service was great, fast and friendly. took care of it at no cost and faster than expected! Service was great, fast and friendly. More
Patient and kind, our sales team worked with us to fit our needs. We were given many options and they made sure to thoroughly explain all avenues of financing and care. our needs. We were given many options and they made sure to thoroughly explain all avenues of financing and care. More
Everyone is very friendly and helpful! I think they do a very fine job I feel like the price might be a little high but you know you’re getting good service. So thank you again for all your help! very fine job I feel like the price might be a little high but you know you’re getting good service. So thank you again for all your help! Sincerely, Janet Farone More
Good service, always quality. I like to go to this dealership, they are honest and reliable. They offer clean quality service, waiting area is generally quiet and comfortable. dealership, they are honest and reliable. They offer clean quality service, waiting area is generally quiet and comfortable. More