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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,048 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,048 reviews

June 09, 2021

They were quick, efficient, professional, polite and got the job done. Only one little thing: my tire inflation light stayed on after service, I guess it will go off eventually. Tires have the correct press More

by KAGOLDFISH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 17, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are so happy to hear what a positive experience you had in the service department. If you continue to have issues with the tire inflation light please contact the service advisor that you worked with. We hope to work with you again!

June 09, 2021

Always a good experience. Everyone there is so kind and professional. There's a comfortable waiting room and free coffee/water too! They always explain what's been done and what should be considered afte More

by arlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Stang, Hadyn Fagerhaug
Jun 17, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are glad that you had such a pleasant experience at Ganley Honda and enjoyed our customer lounge. We look forward to having you back again soon!

June 08, 2021

Sales experience was good. Service department has left a bit to be desired. We’ve had our newly purchased Honda CRV (CPO) twice now, and need to take it in for a third round, as we wait for a part. Gettin More

by SCOTTSWOOPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Geno Lopez
Jun 16, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the review! We are glad that you had a positive sales experience and we appreciate your honest feedback about the issues with your visit in the service department so we can improve. We look forward to working with you again!

June 08, 2021

I was very pleased with Ganley on my oil change. The only thing I wish they had was a Seniors Discount.I would not go any place else More

by CHRISTINAMAHER36
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 17, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are glad that you had a positive experience getting an oil change in our service department and we look forward to having you back again!

June 08, 2021

Wendy was great! Kept me informed and a great positive attitude! Work was completed in allotted time. Young greeted was friendlier and my car was washed. More

by JOANIEK70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
Jun 16, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so happy to hear what a positive experience you had in the service department with Wendy and are pleased with the work done on your car. We look forward to having you back in the dealership again!

June 07, 2021

Everyone was patient and very friendly. I always enjoy coming to take my car into this service dealership. I know it will always be taken care of. More

by MKAISER1117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadyn Fagerhaug
Jun 07, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad that you always have such positive experiences in the service department. We look forward to having you back again soon!

June 07, 2021

I came in to have a recall notice taken care of, Ganley took care of it at no cost and faster than expected! Service was great, fast and friendly. More

by SHASTRY_ROHIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadyn Fagerhaug
Jun 16, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are so glad that you had such a positive experience in the service department getting work done on your vehicle. We look forward to having you back again soon!

June 04, 2021

Patient and kind, our sales team worked with us to fit our needs. We were given many options and they made sure to thoroughly explain all avenues of financing and care. More

by SCHMIDT_BM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Brian Walls, Kyle Dombrowski
Jun 07, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear what a positive experience you had getting a new car at Ganley Honda. Congratulations on the new car and we look forward to working with you again!

June 04, 2021

Everyone is very friendly and helpful! I think they do a very fine job I feel like the price might be a little high but you know you’re getting good service. So thank you again for all your help! More

by JJFARONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Ed Stein
Jun 07, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review, Janet! We are so glad that you had such a positive experience in the service department and are pleased with the work done on your car. We look forward to having you back again soon!

June 04, 2021

Good service, always quality. I like to go to this dealership, they are honest and reliable. They offer clean quality service, waiting area is generally quiet and comfortable. More

by HEATHERCARL73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 16, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are glad that you always have positive experiences in the service department and we look forward to having you back again!

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