
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Jacob, my sales rep, was wonderful. He was very attentive and accommodating, no high pressure sales pitch. Because I wasn’t able to drive yet after a N accident, he personally brought my new car to my home, and accommodating, no high pressure sales pitch. Because I wasn’t able to drive yet after a N accident, he personally brought my new car to my home, then spent considerable time explaining new features! More
Thank you for great service again! I always appreciate your efficiency and the customer area was very clean and supported health guidelines. I felt very comfortable in the dealership. your efficiency and the customer area was very clean and supported health guidelines. I felt very comfortable in the dealership. More
Excellent service department as always. Never been disappointed as the advisors Wendy and Michael always are courteous and thorough. Work is delivered as promised and on time. disappointed as the advisors Wendy and Michael always are courteous and thorough. Work is delivered as promised and on time. More
Very little communication with everything he was doing. He never once told me price of car until paperwork was printed, he dinged my credit SIX times for what? He never once told me price of car until paperwork was printed, he dinged my credit SIX times for what? More
FABULOUS service! The intake staff was great. The car was delivered ON-TIME and always with good status communication throughout. I wouldn;t go anywhere else for service was delivered ON-TIME and always with good status communication throughout. I wouldn;t go anywhere else for service More
Everything was repaired and thoroughly checked out, and I was able to have it completed by the time that I needed it done by! James communicated with me via text and explained pricing and progress before mov was able to have it completed by the time that I needed it done by! James communicated with me via text and explained pricing and progress before moving forward with anything, which made it a much easier and convenient process. More
I cant say enough about the service dept. My Honda Odyssey was two months old when I hit something in the road on my way home from work. My rear passenger tire was completely flat. My wife called the Odyssey was two months old when I hit something in the road on my way home from work. My rear passenger tire was completely flat. My wife called the service dept. and they told her to bring it right in after the tire was changed. I took it in at 5:30 that evening and had it back with a new tire and alignment at 10:30 the next morning. That's what I call service! I cant thank you people enough! More
Service was exactly what I would expect. Everyone was professional and wait time was minimal. I’d recommend Ganley Honda to others. Wait area was very comfortable. professional and wait time was minimal. I’d recommend Ganley Honda to others. Wait area was very comfortable. More
Only needed an oil change and as always, Wendy was courteous and friendly when we arrived. Although busy had the oil change done in a timely manner. courteous and friendly when we arrived. Although busy had the oil change done in a timely manner. More