
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Awesome service, friendly and fast, always take my car there to get the oil changed and tire rotation and if it needs anything else they always let me know and I choose if I would want them to do it or no there to get the oil changed and tire rotation and if it needs anything else they always let me know and I choose if I would want them to do it or not. More
As usual I received the attention and service that is required to maintain the business that I will provide and continue to return Thanks again required to maintain the business that I will provide and continue to return Thanks again More
I have been going to Tiffany at Ganley Honda for years and will continue to do so every time my lease is up. She's so easy to work with, knows exactly what I need in an SUV for the price I need to pay. Hi and will continue to do so every time my lease is up. She's so easy to work with, knows exactly what I need in an SUV for the price I need to pay. Highly recommend!! More
When I was leaving the dealership with my new Suv, I asked Kyle where was the book on the vehicle that had instructions about the car. He said it was in the glove compartment, so I took his word for it asked Kyle where was the book on the vehicle that had instructions about the car. He said it was in the glove compartment, so I took his word for it. The next day I looked for the book and it was not in glove compartment or anywhere else in the vehicle. I called Kyle and told him and he said he would put it in the mail as soon as he hung up the phone. It was going on two weeks and I never got the book so I called the manager and told him the situtation and I got the book the next day in the mail. If it wasn't for the manager and I can't remember his name, I would still be waiting for the instruction book on the Honda Suv. Also it was raining the day I took the suv home and asked Kyle how do I turn the back windshield wiper on and he said the wasn't a back windshield wiper. I discovered it on my own driving home. More
Everyone was awesome! We will definitely be back in the near future. Please keep up the amazing work that you all do. This was a great experience. near future. Please keep up the amazing work that you all do. This was a great experience. More
Great Service. Having to write a twenty five word review is ridiculous. This will probably be the last time I do the review since I will not want to do this every time I am in. is ridiculous. This will probably be the last time I do the review since I will not want to do this every time I am in. More
We appreciated the quality of the service provided. The maintenance completed is always excellent and the service team goes out of their way to communicate in a helpful and friendly way. maintenance completed is always excellent and the service team goes out of their way to communicate in a helpful and friendly way. More
This was the easiest and most pleasant car buying experience we've had. Andrew was awesome - he was upfront about pricing and interest rates and just a genuinely nice guy. He even took the extra time experience we've had. Andrew was awesome - he was upfront about pricing and interest rates and just a genuinely nice guy. He even took the extra time and step of offering to help me clean our belongings out our trade-in vehicle and helping the service team prep our purchased vehicle so we could take it home that day. Additionally, the manager/closer (I can't remember his name unfortunately) we worked with was great too. More
$1500. To fix My air conditioner and it now makes a loud flappy noise. Your shop refused to fix it in spite of it not being there before. Don't blame the employees. It is your service manager that refused t flappy noise. Your shop refused to fix it in spite of it not being there before. Don't blame the employees. It is your service manager that refused to fix the problem. More