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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,047 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,047 reviews

May 25, 2021

Very little communication with everything he was doing. He never once told me price of car until paperwork was printed, he dinged my credit SIX times for what? More

by TIFFANY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Nadvit, Kelly Kidd
May 26, 2021 -

Ken Ganley Honda North Olmstead responded

We regret that you did not have a 5-star experience with us at Ganley Honda. Thank you for your honest feedback, we appreciate it so we can always strive for improvement.

May 25, 2021

FABULOUS service! The intake staff was great. The car was delivered ON-TIME and always with good status communication throughout. I wouldn;t go anywhere else for service More

by tcully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
May 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so happy to hear what a positive experience you had in the service department and we also look forward to your next visit to the dealership!

May 24, 2021

I cant say enough about the service dept. My Honda Odyssey was two months old when I hit something in the road on my way home from work. My rear passenger tire was completely flat. My wife called the More

by MARESCAKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
May 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the fantastic review! We are so glad that you had such a positive experience in the service department getting a new tire on your Odyssey. We look forward to working with you again!

May 24, 2021

Service was exactly what I would expect. Everyone was professional and wait time was minimal. I’d recommend Ganley Honda to others. Wait area was very comfortable. More

by JSKILBANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
May 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are pleased that you had a positive experience in the service department and with everyone you worked with. We look forward to your next visit to the dealership!

May 23, 2021

Staff was very accommodating and the purchase of the crv was very gratifying. Thank you! Your dealership should be very proud of their employees staff. Thanks again More

by BOHDANCHROBAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Brady Stang
May 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you had such a positive car buying experience with Brady getting a new CR-V. Congratulations again on the new car and we look forward to having you back again!

May 23, 2021

Only needed an oil change and as always, Wendy was courteous and friendly when we arrived. Although busy had the oil change done in a timely manner. More

by TIMCATH970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
May 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so thrilled that you always have such positive experiences in the service department working with Wendy. We look forward to having you back in the dealership again!

May 22, 2021

Fast and friendly service as usual. Got the car right in, gave me a ride home and picked me up when it was done. Did maintenance, gasket change, brake job and alignment in just a few hours. More

by dennis74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
May 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad that you had such a positive experience in the service department and are pleased with the work done on your car. We look forward to your next visit!

May 21, 2021

Outstanding service , very professional. Wendy, although extremely busy, always makes you feel like you are her only customer. She is extremely helpful and friendly. The work was done promptly More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
May 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so happy to hear that you always have such excellent experiences in the service department working with Wendy and are always happy with the work done on your car. We look forward to your next visit!

May 20, 2021

Always great service at Ganley Honda! I never have an issue with scheduling an appointment and they always listen and address any of your concerns. James is awesome! He always takes care of any problems! More

by BDickens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
May 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear that you always have great experiences in our service department working with James. We look forward to your next visit to the dealership!

May 19, 2021

Greeted immediately with a smile by Wendy. All services performed and one additional issue was identified requiring an unexpected purchase. Even with the additional work, everything was done in a timely wa More

by Szakallas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
May 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so pleased that you had such a positive experience in the service department working with Wendy and are happy with the work done on your car. We look forward to your next visit to the dealership!

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