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Ken Ganley Honda North Olmstead
North Olmsted, OH
4,048 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,048 reviews
May 17, 2021
Super friendly. Super clean. Always great service. This is my 3rd vehicle from this dealership and I am very happy with everything. Absolutely no complaints! This is my 3rd vehicle from this dealership and I am very happy with everything. Absolutely no complaints! More
by KATEMARON
Verified CustomerEmployees Worked With
Michael Landino
May 16, 2021
Everything about my experience was top notch. From scheduling service, and communication through the repair process, to the quality of workmanship and troubleshooting skills of the technician. I was scheduling service, and communication through the repair process, to the quality of workmanship and troubleshooting skills of the technician. I was very happy with my experience with the service department at Ganley Honda. More
by jamescuccia
Employees Worked With
Kevin (technician), Michael Landino
May 16, 2021
Dear Ed,I am writing to provide some feedback on my Dear Ed, I am writing to provide some feedback on my last service appointment. I came in on April 24th for a “free” oil change. When I arrived Dear Ed, I am writing to provide some feedback on my last service appointment. I came in on April 24th for a “free” oil change. When I arrived and checked in, they told me I was due to have some fluids changed which I agreed to. After some wait they came and showed me some dirty filters and asked about replacing them. I also agreed to that. The total ended up being $413.00 which seemed excessive for some routine maintenance, but I paid it. Was also told I would need new tires “as soon as possible”, which was not unexpected. I shared my story (and receipt) with several other friends and family members and got pretty much the same response....”that is outrageous”! Of course I got many suggestions where I could have all this work done for much less money...didn’t really help after the fact. I guess I should have shopped around first. Out of convenience, I have always used the dealership for my maintenance and repair needs, but I have to say those times are over. More
by dgw53
Employees Worked With
Wendy Fees
May 15, 2021
Wendy and the team are outstanding I never get service anywhere else and I recommend this service location to my family and friends and will continue to do so anywhere else and I recommend this service location to my family and friends and will continue to do so More
by GMH
Employees Worked With
Wendy Fees
May 14, 2021
Great service and employees work was done quickly and as usual everyone was friendly, I always get my oil changed here as well because I know I can trust ganley usual everyone was friendly, I always get my oil changed here as well because I know I can trust ganley More
by MICKEYPLYSC
Employees Worked With
James Zappitelli
May 14, 2021
everyone is friendly and helpful They actually make having your car serviced a pleasurable experience The work is done quickly and proffesionaly and they actually wash your car before giving it back having your car serviced a pleasurable experience The work is done quickly and proffesionaly and they actually wash your car before giving it back to you More
by jmazur1520
Employees Worked With
Hadyn Fagerhaug
May 14, 2021
Ganley was great had my oil changed and a car wash in no time at all. Clean and pleasant waiting area The gal that took care of me was very nice and professional time at all. Clean and pleasant waiting area The gal that took care of me was very nice and professional More
by JBROH45@gmail.com
Employees Worked With
Wendy Fees
May 13, 2021
I appreciate Jared helping me select the perfect vehicle for me. He was very professional, knowledgeable and personable. He is an excellent part of the sales team. He is one of the reasons I went went Hond for me. He was very professional, knowledgeable and personable. He is an excellent part of the sales team. He is one of the reasons I went went Honda More
by MICHELLEMESKILL
Employees Worked With
Brian Walls, Jared Turner
May 13, 2021
James has been so helpful and accommodating...I'm thrilled to have a relationship with him...I call with any questions...always helpful and thorough. thrilled to have a relationship with him...I call with any questions...always helpful and thorough. More
by FYFEMOM
Employees Worked With
James Zappitelli
May 12, 2021
James was the serviceman I worked with in the service department. He was friendly and helpful. Service was satisfactory and timely. James made me feel welcomed. department. He was friendly and helpful. Service was satisfactory and timely. James made me feel welcomed. More
by KSunshine129
Employees Worked With
James Zappitelli
