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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,012 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,012 reviews

April 28, 2021

Wendy Fees is very nice friendly and helps me keep my service needs on my Honda CRV up to date. She is able to give me pricing ahead of appointment so no surprises. More

by JERRY.WILSON07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Apr 29, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad you always have such positive experiences with Wendy in the service department and are always pleased with the work done on your CR-V. We look forward to your next visit to the dealership!

April 27, 2021

The best on the Westside. Great, friendly people in all the departments, always upfront with pricing on repairs, always know things will be right after a visit, Thank you for your hard work. More

by MARESCAKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Brian Walls, Kelly Kidd, Jeff Smith
Apr 28, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so happy to hear that you always have great experiences in all departments at Ganley Honda and with everyone you have worked with. We look forward to working with you again!

April 27, 2021

I love this place!! It is spotless, bright, and filled with smiles! That says it all! Word counts take me back to high school years! 25! More

by HERMFAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Apr 28, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so thrilled that you always have excellent experiences with us at Ganley Honda. We look forward to your next visit!

April 27, 2021

I had a 4:00pm appointment but needed to drop off the car early. I got a call from the service department saying my car would be ready before by 4:00pm, exceeding my expectations. More

by jeremy72884
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Apr 28, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad that the service department exceeded your expectations during your visit. We look forward to working with you again!

April 26, 2021

Very professional and friendly. Detailed to me what additional work that needed to be done. But I need to mention that someone forgot to switch back to the temputure reading. More

by bdjordan76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Apr 28, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are so glad you had an overall pleasant experience in the service department and we are sorry that the temperature reading was not switched back. We look forward to having you back again!

April 26, 2021

Everything was okay. Work was done on time. They checked the car over and suggested new tires and brakes. I was offered a loaner car, but it turns out I didn't need it. More

by ron@siahq.org
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Apr 28, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are glad that you had an overall positive experience in the dealership and were pleased with the work done on your vehicle. We look forward to working with you again in the future!

April 26, 2021

Everybody, but especially Jeff Smith, worked hard and really did go the extra mile to take care of us and make sure we were happy with our purchase. More

by Chris Thomerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Rob Dickens, Jeff Smith
Apr 28, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so thrilled that you had such a wonderful car buying experience with Jeff and everybody else that you worked with. We look forward to having you back in the dealership again soon!

April 24, 2021

Wendy is always pleasant to work, I have only taken my car here for service since this is where I purchased it. I may pay a little more but I know where to go when something goes wrong and they have all More

by R.PALAVOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Apr 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are so happy to hear that you always have great experiences in our service department and that Wendy is a pleasure to work with. We look forward to your next visit!

April 24, 2021

Easy breezy. Check in was quick. Check out was fast. Staff was nice. It was a simple check up and tire rotation so it went quick More

by cthomascik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Apr 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad that you had such a positive experience in our service department getting routine maintenance performed on your car. We hope to work with you again in the future!

April 23, 2021

Staff was courteous and efficient. Work was done with expected time. Online scheduling was very simple to use. Text messaging of confirmation and reminders were very helpful. More

by kjprrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Smith, Hadyn Fagerhaug
Apr 26, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy to hear what a positive experience you had in the service department with everyone you worked with. We look forward to working with you again!

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