Ken Ganley Honda North Olmstead

Work was done as specified and was done promptly. I always use Ganley Honda's service department. This car only has 1500 miles on it but I needed to have the oil changed. always use Ganley Honda's service department. This car only has 1500 miles on it but I needed to have the oil changed. More

This dealership was a pleasure to work with. I felt no pressure during the whole buying process. They negotiated fairly on the price. They were thorough in explaining the car features and financing deta pressure during the whole buying process. They negotiated fairly on the price. They were thorough in explaining the car features and financing details. More

Wendy did an excellent job taking care of vehicle making sure that everything that needs to be done is done correctly and in a timely fashion sure that everything that needs to be done is done correctly and in a timely fashion More

A professional customer/centered experience. Courteous and providing thorough explanations of what needed to be done to my car. I have trust in this dealership, where I bought my car. and providing thorough explanations of what needed to be done to my car. I have trust in this dealership, where I bought my car. More

Service Center is quality and efficient. I was also provided a ride to and from my home. I trust what they tell me about my car. provided a ride to and from my home. I trust what they tell me about my car. More

It's so refreshing to encounter people who listen with BOTH ears and sincerely want you to be a customer for life. We've already referred a family member who also left happy!! BOTH ears and sincerely want you to be a customer for life. We've already referred a family member who also left happy!! More

Had shifting hesitation on 2017 Pilot--trans fluid changed: improved, but rec'd ext warranty notice on trans-now observing. Car not washed. Was glad to get update before 3p changed: improved, but rec'd ext warranty notice on trans-now observing. Car not washed. Was glad to get update before 3p More

I spoke with the salesman about the truck I saw online. I asked specific questions on a few of the options and was told the truck had the options, when I got there the truck did not have some of the options. asked specific questions on a few of the options and was told the truck had the options, when I got there the truck did not have some of the options. I did end up purchasing the truck. When I came back to pay Injad to ask 3 different people for my salesman over almost 30 minutes of waiting for him. When I finally spoke with him he stated nobody had told him I was there. Whatever, your average car salesman. More

We had a pleasant experience besides one situation. When we tried to negotiate the price of our lease payment, the salesman we were working with (Jeff Smith) got visibly angry with us and stormed off mumbli we tried to negotiate the price of our lease payment, the salesman we were working with (Jeff Smith) got visibly angry with us and stormed off mumbling words under his breath. My husband and I felt this was extremely unprofessional and disrespectful. We were very close to getting up and leaving at that moment because of how he acted towards us. Besides that situation, everything else was fine. The man who explained the car to us (I think his name was also Jeff) was extremely polite and very helpful. The general manager, Tim Nadvit, was also very polite and professional. More

I can say without hesitation that from initial web contact to delivery of my '21 CRV the process was excellent. Tiffany set the deal up, including my trade value, even before I traveled the 40 minutes contact to delivery of my '21 CRV the process was excellent. Tiffany set the deal up, including my trade value, even before I traveled the 40 minutes to the dealership. I would also call out the diligence added at delivery by Jeff Lipson to familiarize me with the tech features. Well done Hanley Honda! More