Ken Ganley Honda North Olmstead

James was excellent to work with. He was polite and helped answer the questions that I had. I really enjoyed the service received and will be back! helped answer the questions that I had. I really enjoyed the service received and will be back! More

Michael was awesome and so helpful! I needed a lot of service and some of it was covered by warranty. The suggested maintenance made sense and I was given a couple of options. I appreciated all his help service and some of it was covered by warranty. The suggested maintenance made sense and I was given a couple of options. I appreciated all his help and for the loaner to manage my schedule. More

I came in for an oil change and tire rotation and received excellent service. James was very nice and helpful when explaining what was done. received excellent service. James was very nice and helpful when explaining what was done. More

Everyone in this dealership that I have dealt with was extremely friendly , knowledgeable, going out of their way to be helpful, they make you feel so comfortable and it’s a wonderful way to buy or lease extremely friendly , knowledgeable, going out of their way to be helpful, they make you feel so comfortable and it’s a wonderful way to buy or lease a car Thus is my second purchase and I will come back More

I visited the Ganley Service Center after three horrible experiences at the Honda of Mentor Service Department, and the experience at Ganley restored my trust in Honda. Not only was the representative respe experiences at the Honda of Mentor Service Department, and the experience at Ganley restored my trust in Honda. Not only was the representative respectful, prompt, and communicative, but he also went above and beyond. He recognized that I was a fist time customer, and he took it upon himself and to walk me to the waiting room, highlighting the coffee area and available snacks (essentially, a mini tour). He predicted my wait time down to the minute, and he also provided pictures of the air filters, confirming the need for replacement before I asking me if I wanted to go ahead and change them out. He even discovered that I was eligible for a 10% off coupon. The rep. did this all without knowing of my previous Honda experiences, demonstrating just how genuine the staff at Ganley is. Needless to say, I had a positive experience. More

Service was great! I was provided with a loaner vehicle while my vehicle was being worked on so I can run the errands I need to. while my vehicle was being worked on so I can run the errands I need to. More

Service is excellent. Staff is polite, knowledgeable and helpful. I was in and out in less time than they predicted. Wendy is always so pleasant and helpful. helpful. I was in and out in less time than they predicted. Wendy is always so pleasant and helpful. More

Michael Landino did a great job as always. He was wonderful to work with and was very dependable throughout the entire visit. I couldn't ask for any better service. Hayden was also very helpful and wonderful to work with and was very dependable throughout the entire visit. I couldn't ask for any better service. Hayden was also very helpful and Kevin Smith, the mechanic who worked on my car, did a great job. More

I was extremely satisfied with the service I received. I came in because my tire kept losing air. The young man that inspected the tire found a nail in the tire. I was very happy with the service and time i came in because my tire kept losing air. The young man that inspected the tire found a nail in the tire. I was very happy with the service and time it took to get fixed. Thank you Wendy and the young man that took care of me that day! More

Excellent customer service as always!Every time I have Excellent customer service as always! Every time I have service in my Accord, Ganley Honda does not disappoint. Wendy is professional and cares abou Excellent customer service as always! Every time I have service in my Accord, Ganley Honda does not disappoint. Wendy is professional and cares about exceeding customer satisfaction. More