
Ken Ganley Honda North Olmstead
North Olmsted, OH
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James was very friendly and made the entire process of servicing my car smooth and easy. He did an excellent job of making sure all of my needs were met. Service itself was also fast and painless. I will servicing my car smooth and easy. He did an excellent job of making sure all of my needs were met. Service itself was also fast and painless. I will be making Ganley my permanent dealership after this experience. More
Our salesman, Camden Smith, was very knowledgable and easy to work with. My only issue was with how long we had to wait for our car. We were told that a driver had left for Sandusky at 7:30 am to bri easy to work with. My only issue was with how long we had to wait for our car. We were told that a driver had left for Sandusky at 7:30 am to bring the car we wanted from the Sandusky dealership and we needed to wait for it to be brought to the North Olmstead dealership. We waited until 11:00am to come in to the North Olmstead dealership to take delivery of the car and sign paperwork. We were told that when the driver arrived at the Sandusky dealership, they told the driver the car wasn't available. The driver had to go to Ashtabula for another car that matched what we wanted. We waited around the dealership until around 4:00 for the car to arrive. By the time the car was detailed and the paperwork was signed, it was after 5:00pm. This was a big waste of our day because of the communication between dealerships. I do not put any blame on Camden. This was an issue between dealerships. Camden worked diligently to deliver our car and kept us advised of the status throughout the day. A big high 5 to Camden. More
I worked with Chance and he helped me to get the perfect car for my daughter in college. I appreciated the VIP treatment! Thank you! car for my daughter in college. I appreciated the VIP treatment! Thank you! More
Everyone was very nice and accommodating. They were honest and timely when picking out a car to lease. I would definitely go back and love the car I got! honest and timely when picking out a car to lease. I would definitely go back and love the car I got! More
A super smooth purchase process. Rod was a great sales person. No high pressure sales tactics. A no was accepted and all things explained. I would highly recommend you give them your business if in the ma person. No high pressure sales tactics. A no was accepted and all things explained. I would highly recommend you give them your business if in the market for a Honda. More
Always satisfied when I bring my car in for service. Everyone is very nice and accomodating. During COVID, precautions were taken to ensure my wait for service was a safe one. Everyone is very nice and accomodating. During COVID, precautions were taken to ensure my wait for service was a safe one. More
Great service as always. Very friendly team, nice facilities, fast service, fair prices. Was busy when brought car in for service but did not have to wait long. facilities, fast service, fair prices. Was busy when brought car in for service but did not have to wait long. More
Excellent customer service, as always James is very knowledgeable and very helpful making sure you leave the dealer happy and satisfied with the service being done in your vehicle. knowledgeable and very helpful making sure you leave the dealer happy and satisfied with the service being done in your vehicle. More
Great service and quality, as expected, but a little pricey for an oil change. Easy making appointments, and always like the complimentary car wash! Great location! pricey for an oil change. Easy making appointments, and always like the complimentary car wash! Great location! More
Very friendly and efficient service department. James took the time to answer all of my questions throughly. I’ll be returning to Ganely Honda for my future vehicle needs. took the time to answer all of my questions throughly. I’ll be returning to Ganely Honda for my future vehicle needs. More