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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,031 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,031 reviews

January 11, 2021

Always extremely helpful and honest. They apply coupons where and when possible, without me having to ask. Very pleasant to work with and always explain things in a way I can understand. More

by Jeremy Cubranich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Feb 03, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so pleased that you always have such positive experiences in the service department. We look forward to your next visit to the dealership!

January 11, 2021

The service was fine and quick. The staff greeted me and took care of me as soon as I got there. My only issue is that I brought my car in in August for an oil change so I don’t understand why the brake flu More

by seangleeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
Feb 11, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so pleased to hear what a positive experience you had in the service department and we hope to have you back in the dealership again!

January 09, 2021

I want to formally recognize the excellent service provided by Michael Landino in your Service Department. My family have owned various models of Honda vehicles and have only had them services at var More

by KOLIHAKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Feb 11, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so glad to hear what an excellent experience you had in the service department working with Michael and you are satisfied with all the work on your vehicle. We look forward to having you back in the dealership again!

January 08, 2021

In spite of the extra challenges associated with Covid, the Service department handled my issue smoothly and efficiently. My car was ready when they said it would be. More

by AMCCALL227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
May 10, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy to hear what an amazing experience you had in the service department and we look forward to working with you again!

January 08, 2021

Wendy was super helpful and made sure my concerns were addressed with a rattling sound in my dash. She was not only helpful but informative and friendly as well which always makes the process smoother! More

by dathompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Feb 11, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a positive experience with Wendy in the service department and she answered all of your questions about your vehicle. We look forward to having you back again soon!

January 07, 2021

Needed remote starter installed . Arranged for a date and time . My wife dropped of the car . Was provided a rental and picked the car up 2 days later. More

by EIPLATO11
Recommend Dealer
Yes
Employees Worked With
Hadyn Fagerhaug
May 10, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad that you had such a positive experience getting a new remote starter installed in your car. We look forward to your next visit to the dealership!

January 07, 2021

When I walked in the door, I knew it was going to be a "no-pressure" buying experience. I met Jacob Witkiewicz, who helped make my purchase very simple and straightforward. He was very pleasant and acco More

by StephanieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Jacob Witkiewicz
May 10, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so happy to hear what an amazing experience you had buying a new Pilot with Jacob and with everybody else you worked with. Congratulations again and we look forward to your next visit!

January 06, 2021

I had a great experience at Ganley Honda. I called ahead and they got me into exactly what I asked for. (2021 Black Honda Accord EX-L) Cam took care of me for the afternoon and did an excellent job. Would h More

by SCHLIMME.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Eric Roder, Geno Lopez, Cam Smith
Mar 02, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you had such an excellent car buying experience with Cam and are happy with your new vehicle. Congratulations again on the new car and we look forward to having you back soon!

January 06, 2021

Had a good experience with coming to terms on a fair price for a vehicle. Tiffany was very responsive without being pushy. I don't have a lot of patience for one associate going to the "back room" and t More

by Matt M.
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Tiffany Haggerty-Kruzer, Eric Roder
Mar 02, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review, Matt! We are so pleased to hear what a positive car buying experience you had with Tiffany and we look forward to having you back in the dealership again in the future!

January 06, 2021

Wendy was great! The Honda recall on my 2019 Accord did take longer than expected - but that was not an issue. They offered a free car wash. More

by formattedc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Mar 02, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you had such a positive experience in the service department working with Wendy and enjoyed the free car wash. We look forward to your next visit to the dealership!

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