Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Honda North Olmstead
North Olmsted, OH
4,048 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,048 reviews
January 13, 2021
Everyone was so kind and attentive. I recieved the best service from everyone I was in contact with. I was impressed with everyone especially my salesmen and the manager. You are amazing and made my transi service from everyone I was in contact with. I was impressed with everyone especially my salesmen and the manager. You are amazing and made my transition easy, thank you! More
by SMMAJERCAK
Verified CustomerEmployees Worked With
Michael Peters, Geno Lopez, Cam Smith
January 13, 2021
Great service by their representatives. I was pleased by their attention and detailed explanation of my car status. Keep doing your great service and attention. their attention and detailed explanation of my car status. Keep doing your great service and attention. More
by wasalovi
Employees Worked With
Wendy Fees, Ed Stein, Michael Landino, Hadyn Fagerhaug
January 12, 2021
I had a great experience with the service I receive. Staff was very helpful and courteous. Thanks so much. It is really greatly valued and appreciated! Staff was very helpful and courteous. Thanks so much. It is really greatly valued and appreciated! More
by DAVIDBRIANBOW62
Employees Worked With
James Zappitelli
January 12, 2021
Garrett did a great job taking care of me in service for my Civic. He made sure the visit was smooth and efficient. I arrived early and he got my car checked in promptly and completed it without delay. my Civic. He made sure the visit was smooth and efficient. I arrived early and he got my car checked in promptly and completed it without delay. More
by Ross
Employees Worked With
Garrett
January 12, 2021
Exceptional service. Always. In every way. I have had Exceptional service. Always. In every way. I have had nothing but perfect results, from the moment I purchased my car, from Ganley’s North Olmsted D Exceptional service. Always. In every way. I have had nothing but perfect results, from the moment I purchased my car, from Ganley’s North Olmsted Dealership. More
by TRINIRINI99
Employees Worked With
Kevin in Service , Wendy Fees, Michael Landino, Hadyn Fagerhaug
January 11, 2021
Shoddy work was performed at the dealership. Complaint was handled by a shady service advisor Hayden. I was in there to have radar sensor adjusted. I noticed the missing cover for the radar sensor a few was handled by a shady service advisor Hayden. I was in there to have radar sensor adjusted. I noticed the missing cover for the radar sensor a few weeks later because I haven't touched the car since the service. Called back and showed up in person to voice my concern. Hayden's MO is to string me along long enough for the Honda survey to expire so that it doesn't affect his pocket. First call, I was told the part is on order and call me when it comes in. 3 weeks later, no answer. The second call was ignored. I showed up in person and he has no memory of such conversation. Then, the same song and dance. My advice is to avoid at all cost. Since they don't warranty their work at all. More
by CUSTOMER
Employees Worked With
Hadyn Fagerhaug
January 11, 2021
Always extremely helpful and honest. They apply coupons where and when possible, without me having to ask. Very pleasant to work with and always explain things in a way I can understand. where and when possible, without me having to ask. Very pleasant to work with and always explain things in a way I can understand. More
by Jeremy Cubranich
Employees Worked With
James Zappitelli
January 11, 2021
The service was fine and quick. The staff greeted me and took care of me as soon as I got there. My only issue is that I brought my car in in August for an oil change so I don’t understand why the brake flu took care of me as soon as I got there. My only issue is that I brought my car in in August for an oil change so I don’t understand why the brake fluid wasn’t checked then. More
by seangleeson
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
January 09, 2021
I want to formally recognize the excellent service provided by Michael Landino in your Service Department. My family have owned various models of Honda vehicles and have only had them services at var provided by Michael Landino in your Service Department. My family have owned various models of Honda vehicles and have only had them services at various authorized Honda dealers. The willingness of Michael to assure that the servicing of our vehicles are completed to our satisfaction has always been appreciated. Michael is truly a pleasure to deal with and I urge you to personally acknowledge him for his work ethic and our sincere satisfaction with his service. More
by KOLIHAKEN
Employees Worked With
Michael Landino
