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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,029 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,029 reviews

December 30, 2020

A very friendly and helpful service department. They take the time to answer all your questions. My car is always ready in a timely manner. More

by lmeric1221
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Feb 23, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear that you always have such positive experiences at Ganley Honda with everyone you work with in the service department, especially James. We look forward to your next visit to the dealership!

December 30, 2020

Jacob was very friendly and very knowledgeable. We felt completely comfortable and never overwhelmed, which has happened in other dealerships. Great job by Jacob and great dealership. More

by STOKES.MAS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Geno Lopez, Dan Crites, Jacob Witkiewicz
Feb 24, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you had such a positive car buying experience with Jacob who was able to answer any and all of your questions. Congratulations again on the new car and we hope to have you back in the dealership again!

December 29, 2020

Ali was very helpful as I purchased the car. He was also helpful in demonstrating and explaining the new technology. Others with whom I interacted were not as helpful and despite claiming "this will just ta More

by PJONES22
Recommend Dealer
Yes
Employees Worked With
Ali Husien, Geno Lopez
Feb 23, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you had such a positive car buying experience with Ali and he answered all of your questions about the vehicle. We are sorry that you did not have the same excellent experience with everyone else you worked with but we hope you are loving your new car. Congratulations again and we look forward to having you back!

December 29, 2020

My issues that I originally brought my to ganley still isn't fixed. I'm over it I will not be bringing it back. I was looking to possibly trade my car in on a new one not so much now I'm second guessing t More

by DAVIDBUSHJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wendy Fees
Jan 05, 2021 -

Ken Ganley Honda North Olmstead responded

David, we are sorry that you did not have an exceptional experience at Ganley Honda in the service department. We hope to resolve this issue and improve your contact with us. Please reach out and let us know what we can do to improve and make your experience better.

December 29, 2020

Positive... courteous... professional...go out of their way to make the visit flawless. The crew serviced my vehicle in no time flat even though I dropped it off a day early. More

by MAPRESSLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadyn Fagerhaug
Feb 23, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so pleased that you had such a pleasant experience in the service department working with Hayden and the car was ready quickly. We look forward to having you back again soon!

December 28, 2020

Best car purchasing experience ever! Hazmo Tannous made the experience so easy. Most of our deal was done via the phone, due to COVID. He returned our calls promptly and told us everything would be ready w More

by SHIRLEYSCRAPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hazem 'Hazmo' Tannous, Geno Lopez
Feb 23, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so glad you had such an outstanding car buying experience with Hazmo who was thoughtful and thorough throughout the entire process. Congratulations again on the new car and we look forward to your next visit to the dealership!

December 28, 2020

Hayden addressed all of my concerns about my car issue. Great customer service. Issue got resolved. I learned that a software update was needed to help resolve the issue. More

by CINDY26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli, Hadyn Fagerhaug
Feb 23, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy that you had such a pleasant experience working with Hayden to resolve the software update needed for your car. We look forward to your next visit!

December 28, 2020

They are very helpful and sincere answer all my questions and found what I liked very informative also very quick and not long wait to More

by MEZZAK34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Kelly Kidd, Ali Husien, Jeff Nowak, Pedro Rojas, Rod Gataulin, Dan Crites, John Ragnoni, Andres Isea, Chance Fritz
Feb 23, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy that you had such a positive experience at Ganley Honda with everyone on our staff and had all of your questions answered. We hope to have you back again soon!

December 27, 2020

I had an excellent experience with Ganley Honda. Tim worked with me to get to the price I wanted and Zak was super helpful and patient throughout the whole process. Geno was also very helpful at explain More

by OMARM94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Roder, Tim Costa, Geno Lopez, Zak Swartz
Feb 23, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such an excellent car buying experience with Zak and everyone else you worked with. Congratulations again on the new car and we hope to see you in the dealership again!

December 26, 2020

I had a great experience with Ganley Honda. So far I’ve purchased two cars from them over 10 years and couldn’t have been more pleased each time. I will definitely be using them again when it’s time for a More

by EMILYANNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Peters, Geno Lopez, Cam Smith
Feb 23, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad you always have such great experiences with Ganley Honda and are such a loyal customer. We hope you love your new car and we look forward to having you back again soon!

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