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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,029 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,029 reviews

December 25, 2020

Tiffany did a great job from start to finish! Jeff was very knowledgeable in explaining the various equipment settings. I enjoy the vehicle very much. More

by DONSCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Tiffany Haggerty-Kruzer, Eric Roder
Feb 22, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so pleased that you had such a positive car buying experience with Tiffany and Jeff was able to answer any remaining questions about the vehicle. Congratulations again on the new car and we look forward to having you back again!

December 24, 2020

Made purchasing a car painless. Jacob was very genuine and quick to help us. We didn’t have to wait very long to get answers to our questions. More

by Rhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Kelly Kidd, Eric Roder, Tim Costa, Jacob Witkiewicz
Feb 22, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad you had such a positive and hassle-free experience buying a new car with Jacob and everyone else you worked with. Congratulations again on the new car and we look forward to having you back again soon!

December 24, 2020

Ganley Honda North Olmsted rocks! From the porter who helps you get your car on it's way to the service department, the service advisor who checks you in, and the service director himself, everyone here More

by Russ D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin--porter in service garage--very prompt and friendly, Wendy Fees, James Zappitelli, Ed Stein
Feb 22, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review, Russ! We are so thrilled to hear what an excellent experience you had in Ganley Honda from the moment you got their to when you left. We are all so glad that you are always pleased with the service you receive at the dealership and we look forward to having you back again soon!

December 24, 2020

Excellent service, very professional and safe environment. Wendy is exceptional. I had a rental car from Honda and it was super easy to pick up and return. More

by RAUDELNAPOLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Feb 22, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy that you had such an excellent experience in the service department working with Wendy and enjoyed the loaner vehicle while your car was being serviced. We hope to have you back again soon!

December 23, 2020

Jacob and everyone else we dealt with were friendly, Jacob and everyone else we dealt with were friendly, knowledgeable and answered all our questions. After the purchase, they reached out to us to see More

by Ems82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Witkiewicz
December 23, 2020

Thorough and efficient. Mike made it an easy process. Thorough and efficient. Mike made it an easy process. Thorough and efficient. Mike made it an easy process. More

by williamrcowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
December 22, 2020

Large inventory and knowledgeable sales rep. Everyone was easy to deal including our trade in and new purchase. Good followup after the purchase from customer service and our sales rep. More

by insighttype
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No picture on that one but that might have been his name. Dark hair., Geno Lopez, Jacob Witkiewicz
December 22, 2020

Keys stolen, paid $200 to have car reprogrammed so stolen key wouldn't work. Car not reprogrammed, car stolen, dealer refused any responsibility. Robbed twice.. More

by StolenCarGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Zappitelli
December 22, 2020

Michael was great! He was very nice and helpful! Knew exactly what I needed and very quick to get me started. He made sure I was asked if I wanted a free car wash too. More

by james.d.kukis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
December 22, 2020

I was waiting in the Service Dept., and Wendy walked in and had me come right to her desk. I got an estimate a short time later, and with a discount applied, I was able to complete my service request. I More

by A. Khan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
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