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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,031 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,031 reviews

December 09, 2020

Outstanding service! Wendy made check-in super easy and Ed was great as always in giving me a clear explanation of the issues with my car. More

by ljbrevoort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Ed Stein
Dec 15, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you always have outstanding experiences at Ganley Honda, especially in our service department. We look forward to having you back again soon!

December 09, 2020

Best of the Best!!!I have leased several vehicles over Best of the Best!!! I have leased several vehicles over the last 10 years through Tiffany. I made the decision to purchase and once again Tiffany mad More

by Loyal Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Kelly Kidd
Dec 15, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so happy to hear what amazing experiences you always have with Tiffany leasing cars at Ganley Honda. Both Tiffany and Kelly were thrilled to hear how pleased you are with your experience and the new car. Congratulations again and we look forward to having you back again soon!

December 08, 2020

the service was excellent!! never disappoints!! :)) everyone was very nice and i really appreciated it there. the service was a bit faster than expected so that always a plus!! More

by vobrianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
Dec 08, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so glad you had such an excellent experience in the service department and with everyone in the department. We look forward to having you back in the dealership again soon!

December 08, 2020

Great service. Everyone was very welcoming and the sales associate answered every question that I was concerned about. The man who processed my lease was very good at explain the lease terms and getting me More

by E.CARABALLO77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Geno Lopez, Jacob Witkiewicz
Dec 15, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you had such a positive leasing experience with Jacob and he was able to answer all of your questions. Congratulations on the new car and we look forward to having you back in the dealership again!

December 08, 2020

The employees are helpful courtesy and kind. After working on the car the washed it without me requesting. Felt comfortable and safe with the corvid More

by DUDE44130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadyn Fagerhaug
Dec 08, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for th 5-star review! We are so glad you had such a positive experience in the service department and felt safe with our Covid-19 safety precautions. We look forward to your next visit to the dealership!

December 07, 2020

Wendy is awesome - professional, honest and friendly. She is one of the reasons we keep coming back to Ganley and currently own 4 Hondas! All the other service team members were great as well! More

by MACKELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Dec 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the awesome review! We are so happy to hear what a loyal Ganley Honda customer you are and that the excellent customer service in the service department keeps you coming back. We look forward to having you back in the dealership soon!

December 07, 2020

Timely, friendly service that has helped keep my Honda in great condition even though it is 8 years old. Always addresses my concerns and feedback. More

by mattbabaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
Dec 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad you always have such outstanding experiences in our service department getting work done on your vehicle. We look forward to your next visit to the dealership!

December 07, 2020

Michael was very friendly and to the point. He expressed the concerns regarding my brakes but did not pressure me for any type of immediate decision and respected my schedule of not having time available wi More

by bno5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Dec 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy to hear what a positive experience you had with Michael in the service department working on your vehicle. We hope to have you back in the dealership again!

December 05, 2020

All work was completed to my full satisfaction and in a timely manner. Michael was a pleasure to work with and he fully explained the service to me before being performed. More

by KIM54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Dec 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you were completely satisfied with the work done on your car and it was done in a timely manner. Michael was happy to hear you had such a pleasant experience working with him and he looks forward to your next visit!

December 04, 2020

I had to have new key made for my honda and the oil changed. Wendy is friendly and very helpful. Work was done in a timely manner. More

by ANNME1000
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Dec 07, 2020 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy you had such a positive experience in the service department getting an oil change and a new key made with Wendy. We look forward to your next visit!

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