Ken Ganley Honda North Olmstead

All in all it was a good experience - it took a while to make the right deal and there was a lot of back and forth negotiation, but that's part of the car buying process and to be expected. Nick Barylak wa make the right deal and there was a lot of back and forth negotiation, but that's part of the car buying process and to be expected. Nick Barylak was a pleasure to deal with and his patience was exceptional throughout the whole process. More

I love this dealership. I recently had work done at another Honda dealership in Louisville and they just aren’t Ganley! Your staff has always been very friendly and courteous and that is why I plan on another Honda dealership in Louisville and they just aren’t Ganley! Your staff has always been very friendly and courteous and that is why I plan on using your dealership in the future. More

Pretty good service overall, however, i came in for the civic deal which was $169/mo with 12,000 miles/year. The deal had switched to 10,000 miles which is fine, but Ali was very defensive and unapologetic civic deal which was $169/mo with 12,000 miles/year. The deal had switched to 10,000 miles which is fine, but Ali was very defensive and unapologetic about the 12,000 miles ad when i brought it up. That alone made me second guess about getting the car. Other than that instance Ali was very nice and accommodating. More

Thanks James for making my service goes smooth and making sure my civic is ready and going the extra steps when you find anything that needs done. sure my civic is ready and going the extra steps when you find anything that needs done. More

Great service on my 2009 Accord. Never been serviced by any other. Had to return a couple times in 11 years to to correct a service. I find that to be exceptional. any other. Had to return a couple times in 11 years to to correct a service. I find that to be exceptional. More

My experience at your dealership was exceptional. My sales person Cam Smith was respectful and informative. He patiently answered all of my questions and helped me explore all of my options. I would rec sales person Cam Smith was respectful and informative. He patiently answered all of my questions and helped me explore all of my options. I would recommend him and your dealership to anyone in the future. More

James did a great job. He was courteous and very efficient. The mechanics did a great job. But this survey is a pain. Thanks. Have a great day efficient. The mechanics did a great job. But this survey is a pain. Thanks. Have a great day More

Appreciate the communication and speed at which the service was completed. James was very helpful with answering my questions and also getting a sales rep to further help me. service was completed. James was very helpful with answering my questions and also getting a sales rep to further help me. More

Ganley Honda has always treated me fairly and honestly in my service needs. I usually work thru Wendy and Michael and they both are top notch..the best! my service needs. I usually work thru Wendy and Michael and they both are top notch..the best! More

I always bring my 2013 CRV here for service. James is the best, so respectful and makes me feel like I’m his only customer. I recently had my oil change and they recommended new tires and brake pads, they ga best, so respectful and makes me feel like I’m his only customer. I recently had my oil change and they recommended new tires and brake pads, they gave me a loaner car and when I picked up my car the next day they had even cleaned the inside and did my windows. Such a nice group. More