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Ken Ganley Kia Alliance

Alliance, OH

4.7
480 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 480 reviews

August 10, 2024

Superb! ! Steve Brown was outstanding in helping us and communicating clearly. At our age we have known many dealerships but this one rises above all others. More

by c.wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brown
Aug 12, 2024 -

Ken Ganley Kia Alliance responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Good service, very polite employees, thanks I recommend to my friends maybe buy another car from there More

by franciscorojas103
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't know the auto service name
Aug 10, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the kind review! We are here if you need anything in the future and hope to see you again at Ken Ganley Kia Alliance! Have a great day!

August 08, 2024

Caleb is a great salesman who takes care of u the way that u should be taken care. Honesty and straightforward answers. More

by glfr4life
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb
Aug 10, 2024 -

Ken Ganley Kia Alliance responded

Thank you for the kind words and great review. Hope to see you again in the future! Take care!

August 08, 2024

Very friendly folks. Willing to help and go the extra mile to help.My salesperson Caleb was amazing. I plan on going back when it's time for a trade in. Thank you Caleb a More

by Johna28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2024 -

Ken Ganley Kia Alliance responded

So glad to hear that Caleb was able to make you happy! I will be sure to let him know! Thanks again!

August 05, 2024

They have never given me any problems and I appreciate the work they do every time More

by gabi_gem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 07, 2024 -

Ken Ganley Kia Alliance responded

Thank you for the nice review! Have a wonderful day!

August 03, 2024

It would have been nice to have someone explain the features of the 2022 Certified Kia Soul that I purchased. Considering I was there for HOURS waiting to complete my deal. Service could definitely ha More

by lona_white
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh Haney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Ken Ganley Kia Alliance responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 02, 2024

Great place to shop, grate people to deal with. Will shop there again for sure More

by harenterry2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the great review! Hope to see you again. Take care!

July 30, 2024

Very efficient and friendly. The waiting area was clean and well appointed with drinks and snacks which made the wait enjoyable. Will definitely be returning for service. More

by ambaker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Jul 31, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the great feedback! We really try to take care of our guests. Let us know if you need anything in the future. Have a great day!

July 26, 2024

The salesman Caleb was very good to work with and did not pressure me at all. The rest did what they could to make me happy. More

by opalkittygus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb
Jul 27, 2024 -

Ken Ganley Kia Alliance responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2024

We have had great service in the service department and in the sales department. Service is always able to get our vehicles in within a reasonable timeframe based on the concern or maintenance needed, th More

by mandyd1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept! , Dave Heath
Jul 27, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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