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Ken Ganley Kia Alliance

Alliance, OH

Overview
Employees
Reviews
Vehicles
4.7
480 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 480 reviews

May 12, 2024

Clean, friendly, helpful, understanding, work with you, close, polite, respectful, supportive, supportive, greeting, respectful, answers all questions More

by Seltos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Haney
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May 12, 2024 -

Ken Ganley Kia Alliance responded

Hi Seltos, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 11, 2024

Everyone and everything was great! Jaime always takes care of us. Great service and parts depts. More

by Tleish82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Welsh
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May 12, 2024 -

Ken Ganley Kia Alliance responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2024

I had a great experience at Ken Ganley Kia Alliance. Aaron took his time to understand my needs and find exactly what was right for me. Everyone there was very accommodating and helpful! More

by D.galloway418
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven I think? ⭐️⭐️⭐️⭐️⭐️, Aaron Matchett
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May 12, 2024 -

Ken Ganley Kia Alliance responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2024

Courteous and clean. Tyler Moore was a very polite gentleman and accommodating with me and what I was looking for More

by jodihandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ken Ganley Kia Alliance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2024

I had 3 recalls and they completed all of them in a timely manner. Very friendly service department. More

by Jankuhn49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Double
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ken Ganley Kia Alliance responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 07, 2024

Was told that she would let me know about tires and brakes, still waiting! Said computer was not functioning properly. More

by Senn.joyce430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 09, 2024 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 03, 2024

Was very happy with the service and was in and out faster than I expected. Hope it continuse. Enjoyed the popcorn and drink too. More

by sandbgordon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kaylyn
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May 04, 2024 -

Ken Ganley Kia Alliance responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2024

They were very courteous and quick with the service I requested and the price was very reasonable More

by wmccourry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Ken Ganley Kia Alliance responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

May 02, 2024

I’ve always have had pleasant customer service from the service dept since I bought my car in Aug 2022!! It took a little longer then I was first told, but the guy who was helping me let me know what was More

by mburton630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 03, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2024

I would highly recommend Ganley Kia. The service department has appointments start right in time and Jamie was very professional, helpful, and friendly. My car was swept out and washed a More

by LBrownlee2467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lowe
Report | Print
May 03, 2024 -

Ken Ganley Kia Alliance responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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