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Ken Ganley Kia Alliance

Alliance, OH

4.7
480 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 480 reviews

April 25, 2024

Ken Ganley Kia Alliance had friendly, knowledgeable staff, and a very efficient leasing process. They will be my first choice for my next vehicle More

by laurie.martin0821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance staff Kaitlyn ( I think)..5 stars, Aaron Matchett
Apr 29, 2024 -

Ken Ganley Kia Alliance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

I had great service at Ken Ganley service department. The service advisor Lindsey Friend Was great informative and kept me updated on my vehicles service. I appreciated your service. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Friend
Apr 29, 2024 -

Ken Ganley Kia Alliance responded

Hello Elizabeth, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

Very good experience! Very friendly and knowledgeable! I will definitely recommend them to friends and family! Appreciate them going the extra mile to help me find a pa More

by lanewendy14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Haney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Haney, Ken Vogt
Apr 29, 2024 -

Ken Ganley Kia Alliance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Thanks for the recommendation, and have an amazing day!

April 24, 2024

The service was prompt and the service manager kept me informed. I appreciated the car wash! More

by denninsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Apr 28, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

The experience was good. The salesman was was very patient and answered all of our questions. More

by denisecorrin002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Matchett
Apr 28, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2024

Dealership was helpful when we arrived. Our salesman worked with us to get us in a car we wanted for a price we were willing to pay. More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Ken Ganley Kia Alliance responded

Hi John, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2024

The facilities are attractive. My salesperson went above and beyond in order to fill my needs and desires. It was a very pleasant experience. More

by wleroy125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Haney
Apr 25, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2024

I was comfortable and they explained that needed to be done. They were calm and professional. More

by Courtney Voshel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Welsh
Apr 25, 2024 -

Ken Ganley Kia Alliance responded

Hi Courtney, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 22, 2024

Fast and courteous service. Friendly staff. Comfortable waiting room. Open very early, so that’s convenient. More

by leknukp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept was great
Apr 24, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2024

Literally the worst experience of my life. If zero stars was an option I would have rated it as such. As my lease was coming to an end, I went in to see what my options were. I did not want to More

by Siradamd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lauren Rykalla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Matchett
Apr 25, 2024 -

Ken Ganley Kia Alliance responded

Hi Siradamd, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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