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Ken Ganley Kia Alliance

Alliance, OH

4.7
481 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 481 reviews

November 15, 2023

It was gresti would go back and refer anyone to the dealer ship I bought a sportage that I love More

by garyshowalter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Christy, Dan Kelly, Kenneth Robinson, Drew Morris, Garrett Bentley, Thomas Welsh
Nov 17, 2023 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2023

Everyone was pleasant and helpful. Ken wasn't satisfied until I was satisfied with what I wanted More

by MBROWN235
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
Nov 16, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2023

I have always been satisfied with the service. That is why I always come back every 6 months to get the car ready for the seasons. Thank you everyone. If I have a question, you never fail me to an More

by ptricia46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service people
Nov 15, 2023 -

Ken Ganley Kia Alliance responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2023

Took the car to another dealership that never fixed the problem. Brought it to Ken ganley they figured out what was wrong and gave a loaner while they fixed the issue. More

by depinohio141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just service
Nov 06, 2023 -

depinohio141 responded

They are great

Nov 06, 2023 -

depinohio141 responded

Great place

Nov 08, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2023

Everyone is very nice and helpful. Prices within reason and don’t try to sell you anything you don’t need More

by Sherryleeharsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with service
Nov 02, 2023 -

Ken Ganley Kia Alliance responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2023

I love their service department. They do quality work at a fair price. The waiting area is quite nice, too. More

by Ree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 28, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Alliance! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 24, 2023

The service at Ken Ganley for my Escalade was pleasant, efficient, and timely. I recommend them as a dealership for both sales and service. More

by egibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fountain
October 23, 2023

I originally had a bad review of the dealership. Turns out it was miscommunication between a salesman that left the company without passing on information. I had issues with my newly purchased used More

by sljackson0728
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Kam, Justin
Oct 26, 2023 -

Ken Ganley Kia Alliance responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

October 20, 2023

Great service Always friendly Love my car. I will return when it is time for a new car More

by Wwhitl67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fountain, Amanda Christy, Dan Kelly, Kenneth Robinson, Drew Morris, Garrett Bentley, Thomas Welsh
Oct 22, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

October 16, 2023

From the moment we arrived until we drove off in our new vehicle, the experience was professional and great. We will definitely recommend them to friends and family. More

by missyjimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam, Thomas Welsh
Oct 18, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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