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Ken Ganley Kia Alliance

Alliance, OH

4.7
481 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 481 reviews

October 16, 2023

I moved from Arizona and found that this KIA dealership is just like my previous one. They take care of their customers with the same care as Arizona. More

by schnauzers73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Oct 18, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2023

Experience at Ken Ganley was very good. People were friendly and helpful. Very nice place. More

by Blange0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 18, 2023 -

Ken Ganley Kia Alliance responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2023

Fantastic attention to detail and the willingness to make sure everything is taken care of properly. More

by ThePrucha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Lowe
Oct 13, 2023 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 09, 2023

They make sure you get a vehicle. They work hard to get you financing. They service your vehicle when it is convenient for you. More

by Jacksonmachine8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica lowe
Oct 11, 2023 -

Ken Ganley Kia Alliance responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2023

Great people, great service. I really enjoyed my experience here. Getting my vehicle serviced was fast and convenient, plus great complimentary hot dogs! More

by Dankeo96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Welsh
Oct 09, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 05, 2023

You took 34 days to fix my vehicle. Were rude and unhelpful. Only when I had physically come in to talk about my vehicle did anything happen. You left me without a vehicle for over a mo More

by Jussie05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachelle, Jamie, Justin and whichever manager was working on Thursday September 28th, Craig Fountain
Oct 07, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 21, 2023

I met with the salesman Ken (not Ganley) and he was very accommodating when trying to make an appointment. He worked with my schedule and was very professional. I really liked working with him. We were p More

by momo4865
Recommend Dealer
No
Employees Worked With
Ken Vogt
Aug 24, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 11, 2023

The price advertised online is no where near the actual price. $4k markup on a Kia Carnival. Drove over 45 minutes after a phone conversation with Steven, their online sales rep. Avoid these scam artists, More

by cardarelliji
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven - Internet Sales, Josh - Sales manager
Aug 15, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 08, 2023

I’m so disappointed that it has taken an entire month. l don’t have any registration for the new vehicle. They have not paid off my trade. It’s now going to my credit the manager we liked is gone. I must’v More

by Kelley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance
June 15, 2023

Corey D is amazing! ! Very helpful and understanding! Cares about his customers and what they are trying! More

by Kaylynyost31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Donchess
Jun 19, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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