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Ken Ganley Kia Alliance

Alliance, OH

4.7
481 Reviews
Ken Ganley Kia Alliance appreciates your taking the time today to visit our website, and we hope you'll decide to visit us in person soon. Our website was designed to help you easily find the information you need. Whether you're looking to buy a new or used vehicle, explore lease options, get a value for your trade-in, or apply for financing, the information you need is here. We also make it easy to book a test drive or schedule service. Enjoy exploring our website at your leisure knowing that if you ever have questions or concerns, the dedicated team at Ken Ganley Kia Alliance is always available to assist you, by phone, email, or in person at our Alliance dealership. Please do not hesitate to contact us with any questions you may have. Our staff will answer all inquiries in a timely fashion. We look forward to doing business with you!
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2010 W State St

Alliance, OH

44601

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Showing 481 reviews

February 24, 2023

Rachelle is awesome and makes sure you are taken care of! Love seeing her each time. More

by amheaton0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachelle, Craig Fountain
Feb 27, 2023 -

Ken Ganley Kia Alliance responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Thank you so much for your feedback! We hope you have a great day!

February 22, 2023

Ken Ganley KIA Alliance is GREAT! Setting a service appointment is smooth and easy in just a few short minutes online. The staff courteous, meticulous and very accommodating when it' More

by J.W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Feb 25, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

February 18, 2023

Rachelle has been wonderful! The Kia process to get out problem resolved is a huge disappointment, however that’s not a reflection of Rachelle’s job. More

by natalie.williams
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle
Feb 20, 2023 -

Ken Ganley Kia Alliance responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Feb 20, 2023 -

natalie.williams responded

Your dealership isn’t the problem at all! It’s Kia as a whole. Again Rachelle did a great job!

February 17, 2023

Jamie was my service contact. She was very polite and helpful. She took care of my issue with my car. More

by William Sprankle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Feb 19, 2023 -

Ken Ganley Kia Alliance responded

Hi William, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2023

Rachelle did a great job, she was super wonderful to work with and I will definitely recommend this dealership to family and friends! More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Weatherholt
Feb 19, 2023 -

Ken Ganley Kia Alliance responded

Hi Kelsey, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 17, 2023

The staff is very friendly and knowledgeable! !! And we love how they wash our car for us too lol More

by mlake614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Fountain, Amanda Christy, Dan Kelly, Kenneth Robinson, Drew Morris, Garrett Bentley, Thomas Welsh
Feb 19, 2023 -

Ken Ganley Kia Alliance responded

Hi, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Alliance

February 16, 2023

My wife and I had a great experience buying our car from Kia of Alliance. Our salesperson Bill Nagy made sure my wife got the car she wanted and was very helpful with the purchase of her new car. I will bu More

by manbeckdouglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Nagy
Feb 18, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you so much for your positive comments about Ken Ganley Kia Alliance! If you have any further questions, please give us a call. We're always happy to help!

February 15, 2023

Very attentive and advice was great. Will return to Ken Ganley. Have 2 newer Kia's that need attention. More

by Ohioapple1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Kelly
Feb 18, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2023

I always feel important no matter what my vehicle needs. It is very nice to see women in a very prominent "mans" position. The service professionals talk to me normal and make me feel like my vehicle is im More

by Pinkbee3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 14, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2023

I had nothing but a great experience with everyone from the salesperson, finance, and service More

by densinger78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie lowe
Feb 13, 2023 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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