
Ken Ganley Kia Alliance
Alliance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 493 reviews

Great job I came in to test drive a specific car but it was already sold. Franco went out of his way to find me a different car that had the features I was look I came in to test drive a specific car but it was already sold. Franco went out of his way to find me a different car that had the features I was looking for. I cannot be happier or more impressed with the service he provided me. Thanks Franco!!! More
Tricked into extended warranty I bought my used Kia Sorento 2 years ago from Kia of Alliance. We initially aaked to test drive another vehicle but i was told I wouldnt qualify for I bought my used Kia Sorento 2 years ago from Kia of Alliance. We initially aaked to test drive another vehicle but i was told I wouldnt qualify for financing for that vehicle althought it was priced lower than the one I purchased. The salesperson did not tell me my vehicle had been wrecked twice prior to me buying it. They also told me in order to aquire my loan I was required to purchase an additional $2000 extended warranty. I was later told that was untrue by another employee when I called queationing about it. They told me I could cancel it but it wouldnt change my payment, it would come off the end of my loan...still being pro-rated for the elapsed time since my purchase. All in all I just felt the overall integrity of the business in my experience was lacking. I was treated like someone who could be taken advantage of, and all with a smile and handshake. They financed my vehicle and got me into a car, saying hopefully I could bring it back to trade in in a couple years. Trust me when I say i wont be returning there for my next vehicle. I do get my car serviced there and have had good experiences so far. My car is a 2015 no no major issues yet just oil changes and regular maintenance. More

Very plesant and explained evetythi g...reat communications! Finance and my salesman Franco both very pleasant explained everything i needed to know and very helpful! Finance gentleman was friendly and fun to t Finance and my salesman Franco both very pleasant explained everything i needed to know and very helpful! Finance gentleman was friendly and fun to talk to also other employess were polite and helpful! I definitely would recommend others to Kia this is my 2 nd awesome experience!! More

Best experience ever at a dealership It was a wonderful experience. They made you feel like you belonged there it was quick and speedy. Our salesman Tyler Moore was very friendly caring It was a wonderful experience. They made you feel like you belonged there it was quick and speedy. Our salesman Tyler Moore was very friendly caring and could answer all of our questions. We got such a great deal on our 2019 Kia Forte. I would recommend this dealership to anyone and I have. So get down to Kia of alliance and purchase a new or used car. More
Lease Great to work with. I didn’t feel pressured to make a choice. Sean worked to get the color I wanted and found it for me. Great to work with. I didn’t feel pressured to make a choice. Sean worked to get the color I wanted and found it for me. More
fantastic Shawn was fantastic. He went above and beyond to find us exactly what we wanted. Professional, prompt and friendly. This is the second vehicle purchas Shawn was fantastic. He went above and beyond to find us exactly what we wanted. Professional, prompt and friendly. This is the second vehicle purchased with Shawn’s Assistance at Kia of alliance. More

Very friendly and helpful! Danny and Franco were super nice! They were very knowledgeable and worked to get me the best deal possible. I would definitely recommend them to a fri Danny and Franco were super nice! They were very knowledgeable and worked to get me the best deal possible. I would definitely recommend them to a friend. More

Very easy My experience was outstanding. Everyone we encountered was friendly and courteous. Franco was amazing and made this purchase very simple. He was quick My experience was outstanding. Everyone we encountered was friendly and courteous. Franco was amazing and made this purchase very simple. He was quick to respond and helpful. This is my second car purchase with Kia of Alliance and I am completely satisfied with their service. More

Great Experience Good Experience . They did the best the could for me. I wasn't sure what they could do to help me out. After a few days we worked through it and fina Good Experience . They did the best the could for me. I wasn't sure what they could do to help me out. After a few days we worked through it and finally able to drive this beauty home. You all were understanding and helpful !!! More

Fantastic Customer Service This was my first time ever buying a car. Franco and Sean were amazing to work with, and it made my experience a great one. Everyone at Kia was amazin This was my first time ever buying a car. Franco and Sean were amazing to work with, and it made my experience a great one. Everyone at Kia was amazing and friendly. More