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Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
131 Reviews
Call Service Center (234) 277-6158

131 Reviews of Ken Ganley Kia Alliance - Service Center

Sort by
February 10, 2023

I had nothing but a great experience with everyone from the salesperson, finance, and service More

by densinger78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie lowe
Report | Print
Feb 13, 2023 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2023

The office ladies were extremely helpful and extremely nice. Great customer service.every time I’ve been there More

by Susancrean.sc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie lowe
Report | Print
Feb 11, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2023

Friendly, communicative and informative I bought my car from the Ganley location in Medina but because I live in Alliance I am getting my routine maintenance at the Alliance dealership I’m glad it’s now pa More

by Robb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Feb 09, 2023 -

Ken Ganley Kia Alliance responded

Hi Robb, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! We look forward to your next visit! Take care!

January 28, 2023

I was greeted by Jaime right away when I got there and she kept me informed on my cars progress , explained things to me and answered all my questions, I was very impressed and Jaime is awesome in my boo More

by darlenehelmick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Jan 30, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 17, 2023

Everyone is friendly And prompt and knowledgeable I would recommend this dealership to my friends and family More

by Cturek57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Stewart
Report | Print
Jan 17, 2023 -

Ken Ganley Kia Alliance responded

We're delighted you've enjoyed working with our team here at Ken Ganley Kia Alliance! Thank you so much for the supportive feedback.

January 03, 2023

Rachelle in the service department was great! She answered any questions I had and made my appointment go smoothly. More

by andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle
Report | Print
Jan 04, 2023 -

Ken Ganley Kia Alliance responded

Andrea, thank you for the great review! We are so glad to hear that you had a successful service experience working with Rachelle and the Ken Ganley Kia Alliance team. Drive safely, and we hope to see you back again down the road!

Jan 05, 2023 -

Ken Ganley Kia Alliance responded

Hi Andrea, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Alliance! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2022

Very polite employees. Completed service on my vehicle in a timely manner. The waiting area was well maintained. More

by Ahahn1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Dec 28, 2022 -

Ken Ganley Kia Alliance responded

We’re delighted to get your 5-star review. Thanks for working with us here at Ken Ganley Kia Alliance.

Dec 29, 2022 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 25, 2022

Rochelle was awesome. I appreciate her kindness and friendly personality. They were ready for me when I arrived on a very cold day. Thank you! More

by aprilmc126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rochelle
Report | Print
Dec 27, 2022 -

Ken Ganley Kia Alliance responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ken Ganley Kia Alliance

November 23, 2022

Amazing service! !! Wonderful experience! Clean environment! Great amenities!!! Jamie was wonderful and kept me up to date! 10/10 recommend More

by stewart.marcus26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Nov 23, 2022 -

Ken Ganley Kia Alliance responded

We are pleased to earn your 5-star review! Jamie is a great asset to our team here at Ken Ganley Kia Alliance! We wish you a great rest of your day and hope to see you in the future!

November 09, 2022

Just had car in for oil change. Jaime squeezed us in as it was our only day off. Checked car over. Suggested new front windshield wipers to which we agreed. Car washed and swept out More

by Susun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Nov 09, 2022 -

Ken Ganley Kia Alliance responded

Thanks for sharing your experience! We're thrilled Jaime provided attentive service that accommodated all your maintenance needs. Many safe and happy miles from everyone at Kia of Alliance!

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