Back

Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
118 Reviews

118 Reviews of Ken Ganley Kia Alliance - Service Center

Sort by
August 27, 2024

Went in for oil change and tire rotation. They took me in early and were finished in less than half an hour. That included wash and vacuum. More

by Td4296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Brown, Jonathan Roth
Aug 31, 2024 -

Ken Ganley Kia Alliance responded

Thank you for the nice review! If you need anything in the future please let us know! Take care!

August 22, 2024

The service department has been great regarding the issues with my car. Jamie the service manager has made the process very comfortable with no stress. More

by jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Lowe, service department
Aug 24, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! We appreciate you and your business...come see us again! Take care!

August 17, 2024

They are always polite , respectful and informative to your needs. The waiting area is clean and they always have beverages and snacks for the customers. More

by kurtds62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 10, 2024

Superb! ! Steve Brown was outstanding in helping us and communicating clearly. At our age we have known many dealerships but this one rises above all others. More

by c.wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brown
Aug 12, 2024 -

Ken Ganley Kia Alliance responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2024

Good service, very polite employees, thanks I recommend to my friends maybe buy another car from there More

by franciscorojas103
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't know the auto service name
Aug 10, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the kind review! We are here if you need anything in the future and hope to see you again at Ken Ganley Kia Alliance! Have a great day!

August 05, 2024

They have never given me any problems and I appreciate the work they do every time More

by gabi_gem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 07, 2024 -

Ken Ganley Kia Alliance responded

Thank you for the nice review! Have a wonderful day!

July 30, 2024

Very efficient and friendly. The waiting area was clean and well appointed with drinks and snacks which made the wait enjoyable. Will definitely be returning for service. More

by ambaker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in service
Jul 31, 2024 -

Ken Ganley Kia Alliance responded

Thank you so much for the great feedback! We really try to take care of our guests. Let us know if you need anything in the future. Have a great day!

July 26, 2024

We have had great service in the service department and in the sales department. Service is always able to get our vehicles in within a reasonable timeframe based on the concern or maintenance needed, th More

by mandyd1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept! , Dave Heath
Jul 27, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 25, 2024

Courteous,, efficient. They do an awesome job taking care of their guests.would recommend to all my friends. I love KIA !!!! More

by kkiser58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Ken Ganley Kia Alliance responded

Thank you for the awesome review! We are always here to help if you need anything in the future! Have a spectacular day!

June 20, 2024

Took my kia Optima in for service and everyone was very friendly and courteous. My final bill was a bit lower than the estimate and that's always a good thing. And finally, "I want to see ya in a Ken Ganl More

by bakemats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Vogt
Jun 21, 2024 -

Ken Ganley Kia Alliance responded

We so appreciate the nice review! And "We wanna see ya in a Ken Ganley Kia"...love it! Have a great day!

...
5
...