Ken Ganley Kia Alliance - Service Center
Alliance, OH
118 Reviews of Ken Ganley Kia Alliance - Service Center
The service department has clear communication and prompt, efficient service. The waiting area is comf with complimentary snacks and drinks. prompt, efficient service. The waiting area is comf with complimentary snacks and drinks. More
I needed to have some warranty work done. I waited for the work to be done. The waiting area is comfortable is stocked with coffe, soda, snacks etc. The work took a little longer than expecte I waited for the work to be done. The waiting area is comfortable is stocked with coffe, soda, snacks etc. The work took a little longer than expected, but I was glad that I didn’t need to come back as they had the needed part. More
This dealership went above and beyond in helping me both solve & resolve my issue with a KIA Optima. Staff was knowledge and people customers first, very impressed with them. solve & resolve my issue with a KIA Optima. Staff was knowledge and people customers first, very impressed with them. More
Wonderful as always. Missed the complementary homemade cookies . Love my new windshield wipers.Always love the Car and window washed Missed the complementary homemade cookies . Love my new windshield wipers.Always love the Car and window washed More
Bought our Kia Sorento in February and the sales department was ok. Took it back for our first oil change and the service manager was incredibly rude to my husband, giving us dirty looks, and annoye department was ok. Took it back for our first oil change and the service manager was incredibly rude to my husband, giving us dirty looks, and annoyed that we simply asked if they had an idea how long it would take (not rushing them at all, we just had our 10 month old daughter with us and were trying to plan). Will not be coming back for any other service. More
I had 3 recalls and they completed all of them in a timely manner. Very friendly service department. timely manner. Very friendly service department. More