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Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
116 Reviews
Call Service Center (234) 277-6158

116 Reviews of Ken Ganley Kia Alliance - Service Center

Sort by
May 01, 2024

I would highly recommend Ganley Kia. The service department has appointments start right in time and Jamie was very professional, helpful, and friendly. My car was swept out and washed a More

by LBrownlee2467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lowe
Report | Print
May 03, 2024 -

Ken Ganley Kia Alliance responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2024

I had great service at Ken Ganley service department. The service advisor Lindsey Friend Was great informative and kept me updated on my vehicles service. I appreciated your service. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Friend
Report | Print
Apr 29, 2024 -

Ken Ganley Kia Alliance responded

Hello Elizabeth, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2024

The service was prompt and the service manager kept me informed. I appreciated the car wash! More

by denninsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
Apr 28, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2024

Fast and courteous service. Friendly staff. Comfortable waiting room. Open very early, so that’s convenient. More

by leknukp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept was great
Report | Print
Apr 24, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2024

Service is always top notch! Associates are friendly always answer questions if needed. Thank you More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Friend
Report | Print
Apr 23, 2024 -

Ken Ganley Kia Alliance responded

Hi Elizabeth, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Alliance!

April 20, 2024

The service was timely and complete. The staff was friendly and knowledgeable. The car wash and vacuum was a wonderful plus. More

by Freerm.rnbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 22, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 29, 2023

I have an intermittant issue with my 2022 Sorento. They were unable to fix it because it would not give them the issue when they had it. They tried everything they could. I can not fault them in any w More

by linda.garaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service was great!
Report | Print
Dec 31, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 09, 2023

An oil change and tire rotation took 3 hours. !!!!. They just kept lying to us. More

by georgebrenda99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Report | Print
Dec 11, 2023 -

Ken Ganley Kia Alliance responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 27, 2023

Service manager was very courteous, professional and thorough. Wait time was very quick. Had a better experience taking my son’s car for routine maintenance at Ganley Kia of Alliance than my own experie More

by Kbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Bentley
Report | Print
Nov 30, 2023 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 22, 2023

Jamie did a great job keeping me updated. And the service team got our vehicle in and out quickly. More

by Mjcampbell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lowe
Report | Print
Nov 24, 2023 -

Ken Ganley Kia Alliance responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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