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Ken Ganley Kia Alliance - Service Center

Alliance, OH

4.8
123 Reviews
Call Service Center (234) 277-6158

123 Reviews of Ken Ganley Kia Alliance - Service Center

Sort by
April 22, 2024

Fast and courteous service. Friendly staff. Comfortable waiting room. Open very early, so that’s convenient. More

by leknukp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept was great
Report | Print
Apr 24, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2024

Service is always top notch! Associates are friendly always answer questions if needed. Thank you More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Friend
Report | Print
Apr 23, 2024 -

Ken Ganley Kia Alliance responded

Hi Elizabeth, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ken Ganley Kia Alliance!

April 20, 2024

The service was timely and complete. The staff was friendly and knowledgeable. The car wash and vacuum was a wonderful plus. More

by Freerm.rnbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 22, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 29, 2023

I have an intermittant issue with my 2022 Sorento. They were unable to fix it because it would not give them the issue when they had it. They tried everything they could. I can not fault them in any w More

by linda.garaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in Service was great!
Report | Print
Dec 31, 2023 -

Ken Ganley Kia Alliance responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 09, 2023

An oil change and tire rotation took 3 hours. !!!!. They just kept lying to us. More

by georgebrenda99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Report | Print
Dec 11, 2023 -

Ken Ganley Kia Alliance responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 27, 2023

Service manager was very courteous, professional and thorough. Wait time was very quick. Had a better experience taking my son’s car for routine maintenance at Ganley Kia of Alliance than my own experie More

by Kbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Bentley
Report | Print
Nov 30, 2023 -

Ken Ganley Kia Alliance responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 22, 2023

Jamie did a great job keeping me updated. And the service team got our vehicle in and out quickly. More

by Mjcampbell23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lowe
Report | Print
Nov 24, 2023 -

Ken Ganley Kia Alliance responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2023

I have always been satisfied with the service. That is why I always come back every 6 months to get the car ready for the seasons. Thank you everyone. If I have a question, you never fail me to an More

by ptricia46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service people
Report | Print
Nov 15, 2023 -

Ken Ganley Kia Alliance responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2023

Took the car to another dealership that never fixed the problem. Brought it to Ken ganley they figured out what was wrong and gave a loaner while they fixed the issue. More

by depinohio141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just service
Report | Print
Nov 06, 2023 -

depinohio141 responded

They are great

Nov 06, 2023 -

depinohio141 responded

Great place

Nov 08, 2023 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 30, 2023

Everyone is very nice and helpful. Prices within reason and don’t try to sell you anything you don’t need More

by Sherryleeharsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with service
Report | Print
Nov 02, 2023 -

Ken Ganley Kia Alliance responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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