Ken Ganley Kia Alliance - Service Center
Alliance, OH
115 Reviews of Ken Ganley Kia Alliance - Service Center
You took 34 days to fix my vehicle. Were rude and unhelpful. Only when I had physically come in to talk about my vehicle did anything happen. You left me without a vehicle for over a mo Were rude and unhelpful. Only when I had physically come in to talk about my vehicle did anything happen. You left me without a vehicle for over a month. Never offered a rental car after two weeks. And continued to make me the problem when it’s quit ridiculous it would take a dealership this long with next to no communication on your part to let me know what was going on. Justin was the only decent associate I dealt with. More
Marcus and his Service Team does an excellent job every time I bring my car in for service. They are extremely professional and courteous. I always enjoy their friendly service !!! time I bring my car in for service. They are extremely professional and courteous. I always enjoy their friendly service !!! More
Great service as always! Rachelle is so knowledgeable and takes great care of me every time! They get me in and out so quick for oil changes. The technician Cory drove my car Rachelle is so knowledgeable and takes great care of me every time! They get me in and out so quick for oil changes. The technician Cory drove my car for my tire concern before taking a trip and put me at ease. Thank you service team! More
Rachelle is awesome and makes sure you are taken care of! Love seeing her each time. Love seeing her each time. More
Ken Ganley KIA Alliance is GREAT! Setting a service appointment is smooth and easy in just a few short minutes online. The staff courteous, meticulous and very accommodating when it' Setting a service appointment is smooth and easy in just a few short minutes online. The staff courteous, meticulous and very accommodating when it's service time. More
Rachelle has been wonderful! The Kia process to get out problem resolved is a huge disappointment, however that’s not a reflection of Rachelle’s job. The Kia process to get out problem resolved is a huge disappointment, however that’s not a reflection of Rachelle’s job. More