Ken Ganley Kia Boardman

Very nice and pleasant people. Always very helpfully in anyway. Also serves breakfast and lunch for Free!!! My dad loves that dealership and the Hot dogs Always very helpfully in anyway. Also serves breakfast and lunch for Free!!! My dad loves that dealership and the Hot dogs More

Derek is an excellent sales man. All I need.to do is call him and he is very informative and helps me fund solutions to any question I may have All I need.to do is call him and he is very informative and helps me fund solutions to any question I may have More

Exceeded all expectations. It is a first car and they are wonderful at explaining and service is great It is a first car and they are wonderful at explaining and service is great More

Always a pleasure to work with Derek! This is the third car I've bought from him. This is the third car I've bought from him. More

They are friendly, efficient and informative. The waiting is comfortable. Also it easy to access. The waiting is comfortable. Also it easy to access. More

Friendly staff and great service with a low pressure sale environment. We are very happy with our experience! environment. We are very happy with our experience! More

I can't get any one to return my calls about a refund I was to get. I have left messages with Phil, Heather, Pat and none of them called me back it been 12weekd since I originally called and drove from Pa was to get. I have left messages with Phil, Heather, Pat and none of them called me back it been 12weekd since I originally called and drove from Pa to sign the paperwork Did I mention I am in a wheelchair and still no one calls More

Although my awful experience with Kia has been a long drawn-out ordeal, I’ll try to keep this brief. After you’re done reading this do your own research on Kia engines. You’ll be amazed at how bad they r drawn-out ordeal, I’ll try to keep this brief. After you’re done reading this do your own research on Kia engines. You’ll be amazed at how bad they really are. My 2015 Kia Sedona has 94k miles. On the way to the dealership for an oil change, the check engine light came on. I advised them of the light. The next day I was told that my engine had a blown head gasket and needed completely replaced. The cost of a refurbished engine is $12,400 not including installation. This was quite the surprise to me since my vehicle was running excellent up until the trip to the dealership. I contacted Customer Service and requested assistance with repairs. Two months later, After providing Kia with all my service records, The PSDM denied any assistance. No explanation, no counter offer, just denied. Alicia in service was very nice but my complaints were above her, nothing she could do to help. Up until this issue my Kia was the best car I ever owned but I can no longer say that. They know their products don’t last and they don’t care. Any vehicle these days should last well over 100k miles without a catastrophic failure like this. Don’t take my word for it. Do a search on Kia engines and find out for yourself. Just make sure you have plenty of time to spend reading because it's overwhelming. More

This was my first experience at Ken Ganley of Boardman service department. They did a great job. They were very knowledgeable, extremely helpful and courteous. service department. They did a great job. They were very knowledgeable, extremely helpful and courteous. More

Great customer service for vehicle recall, service maintenance, oil change. Wait time 1 1/2 hours. maintenance, oil change. Wait time 1 1/2 hours. More