Ken Ganley Kia Boardman

Chris Holmes, waited on me, Excellent! Very Courteous! Exceptional at making our visit Comfortable, explained all work orders so we understood. 5 ⭐️⭐️⭐️⭐️⭐️ Rating and recommending Exceptional at making our visit Comfortable, explained all work orders so we understood. 5 ⭐️⭐️⭐️⭐️⭐️ Rating and recommending More

Scheduled the first oil change and routine maintenance. Service was completed quickly and Chris who handled the intake and return of the car was great. Service was completed quickly and Chris who handled the intake and return of the car was great. More

I have always found this dealership easy to deal with. They have always been professional and understanding and easy to work with. The service department is top notch. And Dan Michael is an outstanding sa They have always been professional and understanding and easy to work with. The service department is top notch. And Dan Michael is an outstanding sales person! More

I just had my car in for the lifter on tail gate was bad. Jen took care of me and I was very pleased how nice she was. Keep up the good work Jen took care of me and I was very pleased how nice she was. Keep up the good work More

Service personnel were helpful and pleasant. Car was cleaned. Future service was discussed. Waiting area ok and young lady cleaning area was very pleasant. Tom Morris very qualified. cleaned. Future service was discussed. Waiting area ok and young lady cleaning area was very pleasant. Tom Morris very qualified. More

As always service took care of my issues on time and the entire staff too safety precautions during this COVID 19 ordeal!! Best service team around! entire staff too safety precautions during this COVID 19 ordeal!! Best service team around! More

Service was excellent.Was in and out in under a half Service was excellent. Was in and out in under a half hour Would recommend this dealership to anyone. If your looking for a car, go to Taylor Kia of Service was excellent. Was in and out in under a half hour Would recommend this dealership to anyone. If your looking for a car, go to Taylor Kia of Boardman More

If I could give Taylor Kia of Boardman a lower rating I would. We bought our Kia there in 2014. We would take it there because under warranty they would change oil, rotate tires, etc. We marked the tire would. We bought our Kia there in 2014. We would take it there because under warranty they would change oil, rotate tires, etc. We marked the tires one time, and even though on the invoice it said they rotated tires, the tires definitely were not rotated. There was an engine recall, which we took to get checked, they said my engine was fine. Last week driving on a highway, all the lights came on and my car decelerated. Luckily I was able to pull over right away, as soon as I noticed. My husband called Taylor Kia of Boardman, no answer, he left several messages and no call back still. In the meantime he called Taylor Kia in Hermitage, Spoke with Jerry, had us bring the car in and my engine did fail......the reason for the recall. The Kia dealership in Hermitage, PA has been very helpful and accommodating. That being said I do not think I would ever buy a Kia again, especially not from Boardman. More

Derek was friendly and professional, working hard to provide me the best deal. The financial person was great helped me find the best car warranty. provide me the best deal. The financial person was great helped me find the best car warranty. More

My wife and I were working with Bill Burns in the process of buying a Kia Forte5 SX. Bill asked that I confirm we wanted the car before he ran a credit report for financing as any hard inquiry will lower you of buying a Kia Forte5 SX. Bill asked that I confirm we wanted the car before he ran a credit report for financing as any hard inquiry will lower your score. I said absolutely. It was towards the end of the day, so I called the next day to continue the purchase process. I called several times, not able to reach a person. Finally through to someone, I was told Bill was off for the day, however financing can answer the question I had so they transferred me. I was then disconnected. Discouraged, I decided to wait until Bill was back the following day since he was handling our sale. I called a few more times and got through to Bill, only to be told that someone had sold our car the previous day while he was off. Agreeing to a credit report typically means a dealership with place a car on hold with sale pending. Apparently not the situation with Taylor Kia of Boardman. More