Ken Ganley Kia Boardman

Great service Dain was a great salesman he was very personable and accommodating and he helped us find a vehicle that fit our price point. I would recommend him an Dain was a great salesman he was very personable and accommodating and he helped us find a vehicle that fit our price point. I would recommend him and this dealership More

The service department is fantastic! I have always received great service. One thing I appreciate is a heads up when a part may need to be replaced, maybe not right away, but I am aware I have always received great service. One thing I appreciate is a heads up when a part may need to be replaced, maybe not right away, but I am aware of it and I can plan for it-especially if it is an expensive part or rear and I appreciate that. More

Just bought my 5th car from Derek gainey Have a great experience today...5th car from Derek....taylor Kia has a great customer service. Looking forward to doing business with them again. Grea Have a great experience today...5th car from Derek....taylor Kia has a great customer service. Looking forward to doing business with them again. Great time More

Worst service I’ve ever had in my life Took the car there for a visual inspection because the engine was making noise they said nothing was wrong with it 1500 miles later my engine is blo Took the car there for a visual inspection because the engine was making noise they said nothing was wrong with it 1500 miles later my engine is blown the car is been there going on six days and they still haven’t sent any paperwork to the warranty company they did not give me a loaner vehicle I asked for a copy of the inspection for the engine noise and I was told they did a visual inspection I don’t even know what that is every time I take my car to a shop to get inspected I get a list of things that’s good and bad. More

Excellent, efficient service in a timely manner The service department at Taylor Kia of Boardman has always provided our family with excellent service in a timely manner. We appreciate all they have The service department at Taylor Kia of Boardman has always provided our family with excellent service in a timely manner. We appreciate all they have done for us. Thanks to Shane, Jennifer and Dan for treating us as though we are their family. More

GAP insurance fraud Purchased a new 2016 Kia Rio. At time pf purchase, I also purchased GAP insurance for my new car. A year and 1/2 later, the car was hit by a semi truc Purchased a new 2016 Kia Rio. At time pf purchase, I also purchased GAP insurance for my new car. A year and 1/2 later, the car was hit by a semi truck and was a total loss. The insurance company of the at fault driver was quick to pay the current book value of the car. The rest was supposed to be covered by GAP insurance. What followed was 5 months of jumping through hoops followed by lies & excuses from the GAP insurance co & the dealership. After following all the instructions and sending all necessary required paperwork, my GAP claim is now denied and the GAP insurance sent a letter stating that they did not recieve paperwork that was sent to them multiple times within the 90 day limit so they now have declared themselves and the dealer relieved of is obligations in a blatant attempt to deny payment of a legitimate claim. This dealer sells bogus insurance policies and is not to be trusted. Warning, do no buy a car from them and if you do, make sure it is not a new car that requires GAP insurance. Horribly dishonest people. Lawsuit in this case is filed & pending. More

Poor relations with customers I purchased a 2018 Kia Sorentlo AWD on May 11, 2018 from Boardman Kia. I attempted to trade it in to this dealership about 2 weeks later. I was told I purchased a 2018 Kia Sorentlo AWD on May 11, 2018 from Boardman Kia. I attempted to trade it in to this dealership about 2 weeks later. I was told vehicle depreciated $7,500. On September 19, 2018, I attempted to trade it in at Taylor Toyota in Hermitage Pa. for a new 4x4 Tacona. I was told my Sorento has now depreciated $13.000. Quite disappointed. Last time I will deal with your brand I will start a campaign on-line warning people how poorly Kia’s hold their value. Not a great way to treat a customer. Both sakes managers on Boardman and Hermitage were unreceptive and somewhat arrogant in their approach to this problem. More

Dealership quality We are always treated with professional service for maintenance on our vehicle. We would recommend this dealership to everyone. We are on our 3rd, pos We are always treated with professional service for maintenance on our vehicle. We would recommend this dealership to everyone. We are on our 3rd, possibly 4th vehicle from Taylor Kia. More

Service Quick and friendly service by staff. Enjoyable wait in the waiting area. Fresh cookies, fruit, snacks, hot and cold beverages. Cubicles with cell phon Quick and friendly service by staff. Enjoyable wait in the waiting area. Fresh cookies, fruit, snacks, hot and cold beverages. Cubicles with cell phone/ computer hook up. Free wi-fi. More

3rd oil change the express oil change service is a great idea. I was in and out within 15 minutes and had my kia diagnosed in that short time also had the tires rota the express oil change service is a great idea. I was in and out within 15 minutes and had my kia diagnosed in that short time also had the tires rotated. More