Ken Ganley Kia Boardman

Exceptional Service!! I walked in expecting to be turned down, like so many times before, however Josh Nussbaum not only had a smile on his face but a true customer service I walked in expecting to be turned down, like so many times before, however Josh Nussbaum not only had a smile on his face but a true customer service attitude. He help pick the right vehicles with the right options to suit our needs and make a purchase possible. I would highly recommend anyone looking to make a purchase on a new or used vehicle speak with him. This country has literally forgot and lost sight of customer service and it was refreshing to see it still alive in this dealership. Thanks Josh and Frank for all of your help the last few days, I appreciate what you guys did to make this happen for us!! More

Third Kia Taylor Kia has met my expectations of how a person should be treated when shopping for a car. Jake Mauer is 5 star salesman. I have no problem reco Taylor Kia has met my expectations of how a person should be treated when shopping for a car. Jake Mauer is 5 star salesman. I have no problem recommending Taylor Kia and Jake to everyone. In fact I referred my neighbor to Jake. More

great but funny salesman I would give our salesman the highest rating possible he was very personable funny and polite and made our time there great. Derek was great I would give our salesman the highest rating possible he was very personable funny and polite and made our time there great. Derek was great More

great salesman horrible service dept Our salesman was awesome..took our car back to get the oil changed and as I always have done when going to a new place I checked the oil when I got ho Our salesman was awesome..took our car back to get the oil changed and as I always have done when going to a new place I checked the oil when I got home to only realize the oil was never changed fluids were not topped off and car was still dirty..called the nxt day and was told it was from the motor and if I wanted I could bring back..I've been a mechanic for 9 years so I knew that it wasn't right so I took it back in they changed the oil I've drove it 200 miles and the oil is still clean More

very well pleased with my salesperson josh i was treated as if i was a guest in someones home with respect and kindness you have a great staff there and i highly recommend taylor kia of boardma i was treated as if i was a guest in someones home with respect and kindness you have a great staff there and i highly recommend taylor kia of boardman to the public and josh nussbaum he went above and beyond to get me financed and put up with my many questions i will remain faithful to taylor kia More

Fast and Free I received a coupon for a free cabin air filter and a set of wiper blades...I was in and out in less than 30 minutes...you can't beat that. I received a coupon for a free cabin air filter and a set of wiper blades...I was in and out in less than 30 minutes...you can't beat that. More

quick We had a Forta for three years and never had to return to dealership for anything. Great running little car. Just wanted more room and bigger trunk fo We had a Forta for three years and never had to return to dealership for anything. Great running little car. Just wanted more room and bigger trunk for traveling and returned to Taylor to buy the Optima. More

First Class Service Everyone treated you with respect. No hassle, no haggle pricing. Sales staff was professional and to the point! Would highly recommend this dealership Everyone treated you with respect. No hassle, no haggle pricing. Sales staff was professional and to the point! Would highly recommend this dealership. Felt like they were there to serve me not like I owed them something. More

Great experience I was nervous coming to look at cars. But my sales rep was extremely helpful. She was polite, knowledgeable and most of all patient. She walked me thr I was nervous coming to look at cars. But my sales rep was extremely helpful. She was polite, knowledgeable and most of all patient. She walked me through each step of my purchase, making sure I understood each and every process that was happening with buying my new car. This is the type of low pressure service that will keep me coming back in the future . More

Unprofessional!! Jimmy our salesman was the only positive experience of buying a car at Taylor Kia of Boardman. Spent wayyyy too much time doing paperwork to buy th Jimmy our salesman was the only positive experience of buying a car at Taylor Kia of Boardman. Spent wayyyy too much time doing paperwork to buy the car because they got a new computer system that nobody could operate. 3 hours, really? They lost the second set of keys to the car, and the expected me to come back a week later and get them. I live two hours from the dealership. Then I had to make a service appointment to have the key programmed. I don't think so. I told them they already wasted enough of my time, I wasn't waiting any longer. They screwed up my paperwork, and I never got the paperwork for my plate, and when I finally called after 30 days, I got attitude from someone who said he was the owner, named Matt, who told me to "deal with it myself", and then he hung up on me. I would have given Taylor Kia 0 stars, but Jimmy the salesman was a gentleman , and at least tried. Do yourself a favor, drive to Cleveland or Pittsburgh to buy your Kia. More