
Ken Ganley Kia Boardman
Boardman, OH
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From the beginning, Bill Burns and C.J. Leone went out of their way to be helpful. Over several visits, when one was busy, the other helped the Wife & I to come to terms as to which model best suited our ne their way to be helpful. Over several visits, when one was busy, the other helped the Wife & I to come to terms as to which model best suited our needs and guide us along the way to legitimate savings issues we would never known existed but for them. More
This dealership was very unprofessional and pushy! First thing I told them when I got there is that I was just looking at my options and that I wanted to test drive a Kia optima to see if I liked the car. I thing I told them when I got there is that I was just looking at my options and that I wanted to test drive a Kia optima to see if I liked the car. I told him I was interested in another car at a another car dealership but was interested in this car as well. The sales rep was very rude by the end, and told me he would not run me numbers on a car unless I committed to buying a car there. He literally told me he was NOT going to waste his time and energy running numbers if i did not want to buy the car! HOW WOULD I KNOW I WANTED TO BUY THE CAR WITHOUT A PRICE!!! He basically told me he did not want to work for my business. He was very rude and argued with me the whole time about the car and how he would not run be numbers if I wasn't buying the car. Then he told me that a certain car was out of my price range, when I KNEW what I could and could not afford. I work in financing (although he did not know) and he basically told me I didn't know what I was talking about. This dealership was horrible. When I first walked in, everyone was "busy" but yet no one has customers. We had to fight tooth and nail to find someone to help us!! Not once did the sales manager come out to talk to us even though our sales rep was going back to talk to him about things about 50 times. would never return to this dealership and will let everyone I know to not go there either. I will be calling corporate as well to let them know that this dealerships "sales tactics" are not good at all. More
This is the second time Josh Nussbaum has sold me a new vehicle. I came in for service on my 2009 Spectra and after Josh showed me the good deal to lease a 2013 Optima I decided that I couldn't pass it up. vehicle. I came in for service on my 2009 Spectra and after Josh showed me the good deal to lease a 2013 Optima I decided that I couldn't pass it up. Kia makes a very good car. In the 4 years that I had the Spectra I had no problems, no worries and all I needed to do was change the oil & rotate the tires when it was time to do so. I expect the same quality from this 2013 Optima. Not only did Josh Nussbaum help me pick out the prettiest color (Dark Cherry) from the lot, but he made sure I knew all the features on it. There were many new improvements from 2009 until 2013 so Josh took the time to make sure I knew about them. Also I was very happy when Frank in Finance told me that this time I would pay zero for oil changes & tire rotations for next 3 years of my lease. Buying or leasing a second Kia was not a difficult decision because I knew their service department is always helpful when I have questions and they make sure my car is well taken care of. I am a proud Kia owner. I always recommend a Kia to friends & family. I always recommend Taylor Kia of Boardman when anyone is ready to buy or lease a new car because when you walk into their dealership it is like coming home to family. More
John did a great job with showing me cars without making me feel pressured. He was very friendly, as you would expect from any salesperson. Transaction was quite easy. Finance guy Jimmy was just as good. I me feel pressured. He was very friendly, as you would expect from any salesperson. Transaction was quite easy. Finance guy Jimmy was just as good. I have received multiple follow-ups from John to make sure I am happy with the car and not having issues. 5-star service, all the way around. More
Everything was Excellent! It was a very pleasant experience and the playroom to keep the kids occupied was GREAT! Don was very helpful. He said he would get us the car we wanted and he did! We love experience and the playroom to keep the kids occupied was GREAT! Don was very helpful. He said he would get us the car we wanted and he did! We love the car, the service was GREAT, We would highly reccomend this dealership! More
Everyone was very friendly and they did everything they could get get me into a vehcile. They worked very hard. And explained everything to me. On what was going on during the process of buying a car could get get me into a vehcile. They worked very hard. And explained everything to me. On what was going on during the process of buying a car More
We went to get are 2004 Kia Sorento brakes fix. My husband has been wanting to test drive the new sportages. So Jesse helped us. By the end of the day we traded are 2004 for kia in for a 2013.I also h husband has been wanting to test drive the new sportages. So Jesse helped us. By the end of the day we traded are 2004 for kia in for a 2013.I also have a 2007 kia rio. We love the Kia's there is no other car brand we will buy.Thanks to everyone there who was so helpful. K & J Ace More
Everybody was very friendly and answered any questions Everybody was very friendly and answered any questions that we had about the different cars. the finance program went very smoothing. We felt welcom Everybody was very friendly and answered any questions that we had about the different cars. the finance program went very smoothing. We felt welcomed from the first minute we got there. More
We had spent a couple of weekends looking for a car and had visited several dealerships in the area. Not having purchased a car in several years we had a lot of questions and concerns about purchasing vs. had visited several dealerships in the area. Not having purchased a car in several years we had a lot of questions and concerns about purchasing vs. lease and new vs. used. We had become very frustrated with some of the sales tactics at several of the dealerships. Our questions and concerns were not being answered and we felt as if we were being given the "run around" and pushed into cars that were not a good match for what we were looking for. Tired and weary we decided to stop in one more dealer, Taylor Kia, with very low expectations. John met us, seemed friendly, sat down with us and got us some much needed coffee. He talked to us, not at us. He listened to our concerns and answered all of our questions without hesitation. He was honest and was more concerned about finding us the "right" than "any" car. We did not feel at all "pressured" or like we were being given the "run around". John was great, he found us a great car with everything we asked for and so much more. We felt "at home" there and it was a great experience. We will definitly return to Taylor Kia and John in the future. I do love my car. Thanks!!! George and Elaine Lolakis More