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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,304 Reviews
Call Service Center (877) 544-6719

2,304 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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July 14, 2025

Made the spot on line and received almost instant confirmation. Arrived on time and the service rep advised the work would take 90 minutes. When I looked at my watch it was 95 minutes and raised my h More

by zuri82000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep was Eddie Aguayo
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July 12, 2025

Salesman Darnell is Great ! !! Will work with you so that you are able to afford the vehicle. The service department is also great, no pressure they keep you in the loop on what More

by NaeNae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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July 11, 2025

Harry was awesome great help definitely went above and beyond for just simple oil change and also mentioned about our warranty on the headlights and trim around our door were fading More

by Christian Rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry parmar
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Jul 13, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We’re so glad to hear that Harry went above and beyond during your visit—even for a simple oil change. It's that kind of attention to detail, like mentioning your warranty coverage, that makes all the difference. We appreciate your trust and look forward to helping you again soon!

July 07, 2025

It was a friendly efficient visit. The staff was very helpful and knowledgeable I would recommend this dealer. More

by douglas.boyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harden Parmar
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Jul 10, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kind words! We're so glad to hear your visit was friendly and efficient, and that our team was helpful and knowledgeable. Your recommendation means a lot to us—we truly appreciate it and look forward to seeing you again! 🚗😊

July 06, 2025

Greeted immediately with a smile and informed of guesstimate of how long. Texted updates on service if wanted additional services done. Car wash is great! More

by Car service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check out at services
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Jul 10, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great feedback! We're so glad you were greeted with a smile and kept informed throughout your visit. It’s great to hear you appreciated the service updates and the car wash too! We look forward to seeing you again soon! 🚗✨

July 06, 2025

Personnel are friendly. New waiting area/accommodations are satisfying. Service hours are complying. Distribution of reptile coupons often. More

by Comsumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnel, Devin
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Jul 10, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback! We're glad to hear you’re enjoying our friendly staff, updated waiting area, and convenient service hours. We appreciate your note on the coupons as well—your input helps us continue to improve. Looking forward to seeing you again soon! 😊🦎🚗

June 30, 2025

Steve Labate goes above and beyond and helps me with any issue I have. I will always recommend seeing him when you come here. More

by byrontc1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Labate
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Jul 01, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We're so glad to hear that Steve Labate continues to go above and beyond to assist you. Your recommendation means a lot to us, and we’re lucky to have Steve on our team. We look forward to seeing you again! 🙌🚗

June 30, 2025

Have had nothing but good experiences with the dealership. The service staff is knowledgeable and takes the time to explain things. I bought a new vehicle 3 months ago and it was hassle free. More

by Rogerhughes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Gillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Langlois
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great feedback! We're so glad to hear you've had consistently positive experiences with both our sales and service teams. It's our goal to make every visit informative, stress-free, and enjoyable. Congratulations on your new vehicle, and thank you for being a valued part of the Ken Ganley Kia family! 🚗😊

June 28, 2025

Ken was very kind and great service , I didn’t way too long maybe an hour. Thank you More

by mabydel10033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Ganley
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Jun 29, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review! 🌟 We truly appreciate your support and are happy to hear you had a great experience. We look forward to seeing you again soon!

June 26, 2025

Mr. Medina provided great service and great to see that my car is in great condition thanks to y'all! More

by Juan Carballo Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Medina
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Jul 01, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We're so glad to hear that Mr. Medina provided excellent service and that your car is in great shape. We appreciate your trust in us and look forward to helping you again in the future!

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