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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,319 Reviews
Call Service Center (877) 544-6719

2,319 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 01, 2025

Went for a tire rotation and an oil change. It was an awesome experience great job!!! More

by lisavailnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We're glad to hear your tire rotation and oil change went smoothly and that you had an awesome experience. We appreciate your kind words and look forward to seeing you again for your next service!

July 28, 2025

I'm so happy that I purchased my KIA from ken Ganley since I got the car everything has been the best the treatment of the people and the kindest and now I went for the first oil change and everything w More

by Carmelo Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
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Jul 29, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the wonderful review! We're so glad to hear you've had a great experience from the moment you purchased your KIA to your first oil change. Our team takes pride in providing top-notch service and friendly care every step of the way. Welcome again to the Ken Ganley Kia family—we’re always here for you!

July 28, 2025

They take care of my car needs & explain all works. ..they do good timely as allowed repair More

by bobbiebbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Parmer
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Jul 29, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback! We're happy to hear that our team keeps you informed and gets the job done in a timely manner. Taking care of your vehicle needs is always our priority—we appreciate your trust in us!

July 28, 2025

Check in was super fast! Devin got me set up within 5 minutes and updated me regularly in addition to the text message auto updates. More

by ortman.tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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Jul 29, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We're glad to hear Devin got you checked in quickly and kept you updated throughout your visit. We always aim to make service as smooth and efficient as possible—see you next time!

July 26, 2025

Fast and friendly customer service. They ordered a part I needed and called me the next day to replace that part. More

by buckskinbay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany France
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Jul 28, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great feedback! We’re glad to hear our team provided fast and friendly service, and that we could quickly get the part you needed. We appreciate your trust and look forward to helping you again whenever you need us!

July 24, 2025

Ken Ganley is a great place, always clean and everyone is always friendly. Would recommend. More

by Charlesking0630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jul 25, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for the kind words! We’re glad you enjoy the clean environment and friendly atmosphere here at Ken Ganley Kia. Your recommendation means a lot to us—we look forward to seeing you again soon!

July 23, 2025

The service personnel are very friendly and helpful. The waiting area is comfortable and nicely kept. More

by MAustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Devin Marholz
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Jul 24, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for your kind words! We're glad to hear our service team made you feel welcome and that you enjoyed our comfortable waiting area. We appreciate your feedback and look forward to seeing you again!

July 19, 2025

Harry is a great representative. . He knows how to take care of a customer. Go to herry for all your vehicle needs More

by simbaruf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept 5 stars
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Jul 20, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great feedback! We’re so glad to hear that Harry provided you with such excellent service. He truly takes pride in taking care of our customers and helping them find exactly what they need. We appreciate your recommendation and look forward to assisting you again in the future!

July 19, 2025

Am very happy with the service I receive at Kia. They washed my car, but never clean the inside very well. Everything else is very good! More

by pd777cox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thorne
Report | Print
Jul 22, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback! We’re glad to hear you’re happy with the overall service you receive. We appreciate you letting us know about the interior cleaning, and we’ll make sure to pass this along to our team to improve. We want every part of your experience to be excellent and look forward to serving you again soon!

July 17, 2025

The place is clean and mostly everyone is very nice. I realized my car was sitting outside the waiting area. I waited 10 minutes and went to look for the rep. He was in a meeting. He then finished my pa More

by Hoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry was the service rep
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Jul 18, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to share your experience. We're glad to hear you had a positive interaction with your service representative, but we sincerely apologize for the areas where we fell short. Your concerns about the wait, vehicle handling, and the interaction at checkout are important to us, and we’ll be addressing them with the appropriate team members to ensure a better experience moving forward. We appreciate your honesty—it helps us improve. If there's anything further you'd like to discuss, please feel free to reach out to our management team directly at [insert contact info]. We’d value the opportunity to make things right.

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