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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,292 Reviews

2,292 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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September 26, 2019

excellent service Your gentlemen in the service department are always helpful and courteous. They have great customer service qualities. I also want to give xxxxxxto Vi More

by RAMZ542011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred and Todd in service, Bobby Walsh, John Gilliss, Vince Angelotti, Cody Brogdon
Sep 26, 2019 -

Ken Ganley Kia of New Port Richey responded

It means a lot to hear that you can depend on our Service Team for helpful service! We especially love that Vince always answers all of your questions. Thank you so much for being part of the Friendly Kia family! We look forward to our continued relationship.

September 26, 2019

Good & friendly service Came in for an oil change and got that plus a tire rotation and my car washed for free. (It was my first visit). It was a good experience More

by bettyg66
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Sep 26, 2019 -

Ken Ganley Kia of New Port Richey responded

This is exactly what we love to read, Betty! Thank you so much for giving Friendly Kia the opportunity to earn your business. We hope we have the chance to serve you again in the future.

September 26, 2019

Excellent Experience My experience with this location was wonderful. The service manager was friendly, the service was quick, and the waiting area was comfortable. I left More

by amanda_zenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn & Robert Shapiro
Sep 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you, Amanda, for your great review of Friendly Kia. We love happy customers! It's wonderful to read about your recent visit to our dealership, and we hope you will visit us again soon. Have a great day!

September 25, 2019

Nail in tire and windshield wipers The tire was patched up, and the windshield wipers put on back and front of my Kia Soul. It was all done about an hour and a half. Great service guys. More

by SBONGIORNO97
Recommend Dealer
Yes
Employees Worked With
Joshua Peace
Sep 25, 2019 -

Ken Ganley Kia of New Port Richey responded

It's wonderful to hear that your recent repairs were completed in a timely manner! Thank you very much for coming to Friendly Kia. We hope to see you next time.

September 25, 2019

Update/recall service Very friendly and prompt with service for scheduled appointment, customer service was terrific and the waiting area is clean, not a bad place to wait More

by Sue miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service
Sep 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Sue - It's wonderful to hear that your recent service visit went smoothly! Thank you for the positive feedback about our service and facilities. We hope we have the opportunity to serve you again at Friendly Kia.

September 24, 2019

Helpful and friendly Service was great...waiting area chairs not so much...not comfortable for older people...as you age joints don't do well when butt is lower than bend More

by dlamb54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Sep 24, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia. We appreciate your feedback about our waiting room and we will share it with our team to review. We hope you will still consider visiting us again in the future. Have a great day!

September 23, 2019

Slow service and theft from vehicle Took nearly 2 hours to get an oil change and during that time had items stolen out of vehicle Called dealership after noticing missing items and was More

by mike g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Oct 08, 2019 -

Ken Ganley Kia of New Port Richey responded

Mike - This is surprising to read and I certainly want to see if there is anything I can do to help here. I would like to speak with you about this further but I'm unable to locate your contact information from this review. Would you please give me a call? Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

September 23, 2019

Maintenance I had my 2018 Kia Sorento in for 30,000 mile Maintenance . I had a 7:30 appointment and I was out of there by 8:10. . I have always had a very nice ex More

by smackay54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Michael Coakley
Sep 23, 2019 -

Ken Ganley Kia of New Port Richey responded

What an excellent review of Friendly Kia! We are so pleased you had such a positive service appointment with your Kia Sorento. Thank you for your kind recommendation and your repeat business. We hope to see you again soon!

September 23, 2019

Why I like kia service center The serviceman is always friendly,and prompt.he keeps me informed about what is going on with my car,how much it will cost and how long it will take. More

by southparkliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong, John Schmidt, Cody Brogdon, Harry Parmar
Sep 24, 2019 -

Ken Ganley Kia of New Port Richey responded

It means a lot to hear that you receive consistently prompt service from the Friendly Kia team! Thank you so much for trusting us with your business time and time again. We look forward to our continued relationship.

September 22, 2019

Great Fast and attentive quick appt on time welcoming comfortable waiting detail of pricing car wash Friendly able to follow up Well informed reasonable More

by mercylcsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your feedback about your recent service visit! It's great to hear that your repairs were completed quickly and that you could relax comfortably in the meantime. We look forward to assisting you next time!

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