Ken Ganley Kia of New Port Richey - Service Center

Hyundai wheel well cover Everything went as planned. The actual repair took less time than expected. Everyone was very friendly and helpful. This was one of the better service Everything went as planned. The actual repair took less time than expected. Everyone was very friendly and helpful. This was one of the better service department experiences I've ever had. More

Excellent experience I was very happy with the service I received. Everybody was friendly and professional and my car looked fantastic when I got it back. I will definitel I was very happy with the service I received. Everybody was friendly and professional and my car looked fantastic when I got it back. I will definitely go to this dealership in the future. More

It was good everyone helpful Helpful didn’t try to up sell . Wish they filled window washer fluid up . Not sure if it’s part is a oil change service . If not it should be Helpful didn’t try to up sell . Wish they filled window washer fluid up . Not sure if it’s part is a oil change service . If not it should be More

Extended Warranty worth every Penney! My a/c went out and I remembered purchasing the extended warranty on my car so I called Friendly Kia for service. They took my car right in and gave m My a/c went out and I remembered purchasing the extended warranty on my car so I called Friendly Kia for service. They took my car right in and gave me a loaner. Called me with updates on my car continuously and picked up my car a few days later with it blowing cold air again. They went over the car to make sure everything else was ok. They changed my oil and had my car cleaned. What a wonderful experience. My cost—$0.00. More

Had recall computer update done I already did the survey. All was good. Harry is very attentive. By the way I do not like surveys, mainly because it requires paragraphs like this. I already did the survey. All was good. Harry is very attentive. By the way I do not like surveys, mainly because it requires paragraphs like this. More

TOO LONG AND NOT VERY "FRIENDLY" This is the 2nd time the service man tried to tell me the car wash was backed up and asked could I come back another time!? Why schedule me at 2 if yo This is the 2nd time the service man tried to tell me the car wash was backed up and asked could I come back another time!? Why schedule me at 2 if you close at 4?? It took 2 hrs. for an oil change and a wash. The first time I said ok. But this time I insisted that I get my car washed. That seem to upset him as he rolled his eyes and said "ok fine" This is "Friendly Kia?" yeah...not so much. I will be going elsewhere in the future. The free car washes for life is complete BS. Yeah free..but my time is not. Very displeased. More

It was a good ecperience, staff friendky, professional, help Waiting room was clean, pleasant, offered all sorts or variety of items/perks that made your wait a memorable one. A satff person came in several tim Waiting room was clean, pleasant, offered all sorts or variety of items/perks that made your wait a memorable one. A satff person came in several times to see if you were comfortable. Made my wait short! More

Very quick response for towing I was in a panic because my battery was dead. Kate who answered the phone was very sympathetic and fast acting and I really appreciated it. I was gra I was in a panic because my battery was dead. Kate who answered the phone was very sympathetic and fast acting and I really appreciated it. I was grateful that the battery was still under warranty especially because the cost was $258. I did feel $42 was too high for the air filter More

Very clean, excellent hospitality, informative Always very welcoming & informative. They inform of all the amenities they have to offer & I never feel like I’m being taken advantage of. Wait times Always very welcoming & informative. They inform of all the amenities they have to offer & I never feel like I’m being taken advantage of. Wait times are always as short as possible More

Stock/cleaning They didn't have tires in stock. Great loaner car. Was told the sickly .. Possibly gum would be removed during cleaning. Gum is still there. Great com They didn't have tires in stock. Great loaner car. Was told the sickly .. Possibly gum would be removed during cleaning. Gum is still there. Great communication. Good follow up More