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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,282 Reviews

2,282 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 22, 2019

Perfection in Service Service was completed in a timely manner. I was kept abreast of the progress. Waiting is never a problem, fine amenities, comfortable seating. Staff a More

by russ_martinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Aug 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! It's wonderful to know our service department team provided excellent customer service while you were our guest. This is our goal! Hope to see you again soon and have a great day.

August 21, 2019

Long wait. Good amenities. 2 hours for an oil change is too long, especially when labor is normally less than 1 flat rate hour. Also witnessed a service advisor hit the Do Not E More

by Charles B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 21, 2019 -

Ken Ganley Kia of New Port Richey responded

Charles-Thank you for your feedback regarding your recent visit to our dealership. We will take your comments to heart to improve in the future. I apologize for the long delay with your oil change as well. If you have anything else you would like to discuss, please give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

August 21, 2019

Great service visit!!! Everyone was very friendly and helpful. Especially David, who went out of his way to make sure I was taken care of in a timely and efficient manner. More

by lprice52447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Thanks for the excellent review of Friendly Kia! It's fantastic to read that David demonstrated great customer service to you during your visit and we hope to see you again in the future. Have a great day!

August 20, 2019

Verification of MPG submission for Kia Soul and tire pressur I stopped in without appt and Cody got me in and out in less than 15 minutes. Tire pressure lite was on and they fixed that and checked pressure all More

by vmbsunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Aug 20, 2019 -

Ken Ganley Kia of New Port Richey responded

We are so happy to hear that Cody was able to get you in for service quickly and back on the roads! Thank you very much for coming to Friendly Kia for all your auto service needs. We look forward to serving you next time.

August 20, 2019

Amazing This dealership takes pride in all of there departments - from sales to service. Service department truly care about there customers and take time to More

by jo80322004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg salemen, Tyler Holt, Donald Mullis, John Gilliss, John Schmidt, Matt Cogswell, Cody Brogdon, Harry Parmar
Aug 20, 2019 -

Ken Ganley Kia of New Port Richey responded

What a fantastic review! Thank you so much for the kind feedback about our Sales and Service Teams. We are honored to have you as a Friendly Kia customer.

August 20, 2019

All around excellent David is definitely customer focused. At the start he took the time to ask about any extra service concerns I might have and provided information abou More

by npr8642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Aug 21, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much! We love to hear that you received personalized, five-star care from David. If any future issues should arise, the team at Friendly Kia will be here to help.

August 20, 2019

Excellent Service Josh in service did a great job! He was very professional and kept me advised of what was needed now along with suggesting some future needs. More

by TAMMY.HUMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Peace
Aug 21, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Tammy - Thanks for posting about your recent service visit! We are delighted to hear that Josh took great care of you and your vehicle. We look forward to serving you next time at Friendly Kia.

August 19, 2019

Advisor-Harry Parmar- Great Service I have been a Friendly Kia customers for a while and and in the last couple of year I was not too happy with the service and was ready to give up. I g More

by flanza73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 19, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! We are so pleased Harry and his excellent customer service changed your mind about the service we provide. We hope you will visit us again in the future and thank you for your business.

August 19, 2019

Drop of and confidence with ease Really like the new text/ email with the issues that are wrong with the car. Lot easier then trying to write it all down and get it right More

by dweierheiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 19, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for stopping by to leave Friendly Kia a wonderful review! We are pleased you are happy with our new communication options and hope we see you again down the road. Have a great day!

August 19, 2019

Love my Soul Great dealer and service. Harry goes out of his way to provide the best service! They even dropped me at home & picked me up when finished! More

by jodyooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 19, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us your positive feedback about Friendly Kia! We are so pleased Harry demonstrated excellent customer service to you during your recent visit and we hope you will visit us again soon. Have a great day!

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