Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,281 Reviews of Ken Ganley Kia of New Port Richey - Service Center
Long wait. Good amenities. 2 hours for an oil change is too long, especially when labor is normally less than 1 flat rate hour. Also witnessed a service advisor hit the Do Not E 2 hours for an oil change is too long, especially when labor is normally less than 1 flat rate hour. Also witnessed a service advisor hit the Do Not Enter sign in the service lane with a white van. The service advisor did not even check to see if there was any damage to the white van and proceeded to move the van towards the bays after moving the sign. Not sure the name of the service advisor but he was reckless. It was also not the first vehicle he was driving recklessly. Thank goodness he wasn't my service advisor. More
Great service visit!!! Everyone was very friendly and helpful. Especially David, who went out of his way to make sure I was taken care of in a timely and efficient manner. Everyone was very friendly and helpful. Especially David, who went out of his way to make sure I was taken care of in a timely and efficient manner. More
Verification of MPG submission for Kia Soul and tire pressur I stopped in without appt and Cody got me in and out in less than 15 minutes. Tire pressure lite was on and they fixed that and checked pressure all I stopped in without appt and Cody got me in and out in less than 15 minutes. Tire pressure lite was on and they fixed that and checked pressure all around and he verified my MPG submission for my 2012 Kia soul. More
Amazing This dealership takes pride in all of there departments - from sales to service. Service department truly care about there customers and take time to This dealership takes pride in all of there departments - from sales to service. Service department truly care about there customers and take time to explain what they are doing More
All around excellent David is definitely customer focused. At the start he took the time to ask about any extra service concerns I might have and provided information abou David is definitely customer focused. At the start he took the time to ask about any extra service concerns I might have and provided information about materials to be used during the servicing of my car. More
Excellent Service Josh in service did a great job! He was very professional and kept me advised of what was needed now along with suggesting some future needs. Josh in service did a great job! He was very professional and kept me advised of what was needed now along with suggesting some future needs. More
Advisor-Harry Parmar- Great Service I have been a Friendly Kia customers for a while and and in the last couple of year I was not too happy with the service and was ready to give up. I g I have been a Friendly Kia customers for a while and and in the last couple of year I was not too happy with the service and was ready to give up. I gave another chance and had the opportunity to work with Harry Palmar, and honestly he has been great. He explained the service needed, made recommendations, and organized transportation. I am very please with the service that Harry has provided. More
Drop of and confidence with ease Really like the new text/ email with the issues that are wrong with the car. Lot easier then trying to write it all down and get it right Really like the new text/ email with the issues that are wrong with the car. Lot easier then trying to write it all down and get it right More
Love my Soul Great dealer and service. Harry goes out of his way to provide the best service! They even dropped me at home & picked me up when finished! Great dealer and service. Harry goes out of his way to provide the best service! They even dropped me at home & picked me up when finished! More
Professional friendly service No hassle Great communication Repair was completed in the time frame given Friendly, professional, customer focused staff What more can you ask No hassle Great communication Repair was completed in the time frame given Friendly, professional, customer focused staff What more can you ask for? I would definitely recommend to friends and family More