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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,286 Reviews

2,286 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 26, 2019

maintenance Everyone was really nice and pleasant and treated you with respect. They asked if you needed anything extra done to your car. They take very good care More

by michellemckinney9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
Aug 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you, Michelle! We are delighted to hear that you received friendly service from the Friendly Kia team and that your car is running smoothly. We will see you next time!

August 26, 2019

Friendly service Friendly and it took the amount of time I was told it would take. First service was free, which was a great surprise to me. More

by dclarkucf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 26, 2019 -

Ken Ganley Kia of New Port Richey responded

We are so thankful for your business and your review of Friendly Kia. Customer service is very important to us and it's great that this was shown to you. Have a great day and see you next time!

August 23, 2019

Great and fast. They had me in and out in an hour, fast friendly service great price. Always made sure I was updated during the whole wait. Just great. This is why I More

by martin.nikki1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! It's great to read that your service appointment was completed in a timely manner and that you received great care and service while you waited. That is our goal! Have a great day and hope to see you again soon!

August 23, 2019

Oil, filter, tire rotation Told an hour and a half for service and 92 minutes later I had my car...including car wash. Waiting area was clean and comfortable. More

by ajbjr611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Quinn
Aug 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! We appreciate your positive feedback and happy to have you as a customer. We hope to see you again soon! Have a great day!

August 22, 2019

Perfection in Service Service was completed in a timely manner. I was kept abreast of the progress. Waiting is never a problem, fine amenities, comfortable seating. Staff a More

by russ_martinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Aug 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! It's wonderful to know our service department team provided excellent customer service while you were our guest. This is our goal! Hope to see you again soon and have a great day.

August 21, 2019

Long wait. Good amenities. 2 hours for an oil change is too long, especially when labor is normally less than 1 flat rate hour. Also witnessed a service advisor hit the Do Not E More

by Charles B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 21, 2019 -

Ken Ganley Kia of New Port Richey responded

Charles-Thank you for your feedback regarding your recent visit to our dealership. We will take your comments to heart to improve in the future. I apologize for the long delay with your oil change as well. If you have anything else you would like to discuss, please give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

August 21, 2019

Great service visit!!! Everyone was very friendly and helpful. Especially David, who went out of his way to make sure I was taken care of in a timely and efficient manner. More

by lprice52447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Thanks for the excellent review of Friendly Kia! It's fantastic to read that David demonstrated great customer service to you during your visit and we hope to see you again in the future. Have a great day!

August 20, 2019

Verification of MPG submission for Kia Soul and tire pressur I stopped in without appt and Cody got me in and out in less than 15 minutes. Tire pressure lite was on and they fixed that and checked pressure all More

by vmbsunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Aug 20, 2019 -

Ken Ganley Kia of New Port Richey responded

We are so happy to hear that Cody was able to get you in for service quickly and back on the roads! Thank you very much for coming to Friendly Kia for all your auto service needs. We look forward to serving you next time.

August 20, 2019

Amazing This dealership takes pride in all of there departments - from sales to service. Service department truly care about there customers and take time to More

by jo80322004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg salemen, Tyler Holt, Donald Mullis, John Gilliss, John Schmidt, Matt Cogswell, Cody Brogdon, Harry Parmar
Aug 20, 2019 -

Ken Ganley Kia of New Port Richey responded

What a fantastic review! Thank you so much for the kind feedback about our Sales and Service Teams. We are honored to have you as a Friendly Kia customer.

August 20, 2019

All around excellent David is definitely customer focused. At the start he took the time to ask about any extra service concerns I might have and provided information abou More

by npr8642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Aug 21, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much! We love to hear that you received personalized, five-star care from David. If any future issues should arise, the team at Friendly Kia will be here to help.

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