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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,280 Reviews

2,280 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 19, 2019

Very efficient I live in San Antonio and am willing to drive for your dealership ??Would recommend this place to my friends ??A wonderful place to do business. More

by cathyeseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Slater
Aug 19, 2019 -

Ken Ganley Kia of New Port Richey responded

It means a lot that you make the trip out to visit us at Friendly Kia! Thank you so much for recommending us. We look forward to serving you for years to come.

August 19, 2019

Warrenty repair I noticed that my Sedonna was losing washer fluid. I called Friendly and got an appoinment next day. They quickly found the problem and replaced the d More

by greytoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 19, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the 5-star review of Friendly Kia! Customer service is very important to us and we are pleased to read about your recent service appointment. It's great we could fix your vehicle quickly an get you back out on the road in a timely manner. Hope to see you again soon and have a great day!

August 19, 2019

Great quick experience Showed up 3 hours for an appointment and asked if they could get me in sooner and without hesitation they did very professional people working at frie More

by jryk0203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 19, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! Your support is greatly appreciated and so are your kind words about our staff and our dealership. Hope to see you again soon and happy driving!

August 19, 2019

Oil change Everyone was very friendly and courteous my oil change was done within an hour. Very comfortable waiting room. This is a great company to do business More

by dyatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 20, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for coming to Friendly Kia for all your auto service needs! We are happy to hear that you receive friendly service from our team. We look forward to your next visit with us.

August 19, 2019

Good job Pretty quick good explanation about service to be performed. Timely and professional discussions about work needed. Not enough donuts, only pieces. Wa More

by jagsouth2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Aug 20, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for trusting Friendly Kia with your business! We really appreciate your feedback. If there is anything we can assist you with, please give us a call.

August 15, 2019

15,000 mile check up Oil change, tire rotation, air filter, and 15,000 check up, all in less than an hour. Along with great customer service. Highly recomended. Thank y More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sizemore, John Schmidt
Aug 15, 2019 -

Ken Ganley Kia of New Port Richey responded

We are delighted to hear from you, Jim. Thank you for the great review of Friendly Kia and we are happy to read you had a quick, yet, thorough service appointment. Have a great day and see you next time!

August 14, 2019

Bad Experience-lost a long time customer I want to start off by saying that my family has purchased 5 vehicles from Friendly Kia and have always had good service until now, when it counts! We More

by kaynick27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Aug 28, 2019 -

Ken Ganley Kia of New Port Richey responded

Adriene and Eriberto, it was a pleasure speaking with you the other morning. As I mentioned, your vehicle warranty covers defects but unfortunately does not cover damaged parts. However, we are very grateful for your many Friendly Kia purchases. Loyal customers like you are the lifeblood of our business. On that basis, we are seeking goodwill assistance with Kia Motors. Thanks again and I will be in touch soon. John Schmidt- Service Director, Friendly Kia

Aug 28, 2019 -

kaynick27 responded

Thank you so much for your assistance!! We are once again a satisfied customer!!

August 14, 2019

Great service done in good time I'm not sure what to put here. I was very satisfied with everything. I enjoyed the wait time with my service dog .Everyone was so very friendly and More

by Caramle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dannny Harrison, John Schmidt
Aug 14, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! We appreciate your kind words about our staff and we hope you will visit us again soon. Have a great day and thank you for your business!

August 14, 2019

Service I was satisfied with the work that was done on my car . Everyone was very helpful and courteous. Things were clean and well taken care of by staff More

by jjoseph121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred , John Schmidt
Aug 15, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the fantastic review of Friendly Kia! Your kind words about our staff are wonderful to read and we hope we can work with you again soon. Have a great day!

August 12, 2019

Todd E is great Todd E is an excellent Service Advisor who goes above and beyond to make sure the customer is satusfied He made sure that every potential issue with More

by PAUL S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd E
Aug 12, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Paul - It's wonderful to hear that you can depend on Todd to provide five-star service, every time! Thank you so much for being part of the Friendly Kia family. We look forward to serving you for years to come.

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