Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,291 Reviews of Ken Ganley Kia of New Port Richey - Service Center
Good communication I had a routine visit but in observing interactions with other customers it was good to see the communication from the service team regarding repairs I had a routine visit but in observing interactions with other customers it was good to see the communication from the service team regarding repairs and costs More
Good service, good result) The service was accomplished in a very short time and very professionally done. I had 2 tires replaced and they were integrated with the two old tires The service was accomplished in a very short time and very professionally done. I had 2 tires replaced and they were integrated with the two old tires. Once it was done the car drove better and smoother. Good service, good result More
Great service! I was consistently informed about my car and my visit was excellent since there were food and drinks that were offered to us. It made the very lengthy I was consistently informed about my car and my visit was excellent since there were food and drinks that were offered to us. It made the very lengthy recall service painless. More
Professionalism Was meet at the service door as soon as I arrived. My repairs were completed by the promised delivery time. Additional repairs were recommended that I Was meet at the service door as soon as I arrived. My repairs were completed by the promised delivery time. Additional repairs were recommended that I already knew about. Service tech was not pushy when I explained why I was not having the additional repairs done at that time. Extra bonus was the free car wash and vacuum. I have a Chevy not a Kia. Kia offers better service than the local Chevrolet dealership. More
Quick efficient and great service David in the service department went over and beyond to help me. I have always gotten excellent service any time I come to get service. You can tell t David in the service department went over and beyond to help me. I have always gotten excellent service any time I come to get service. You can tell they all truly care about your experience from the time you get there until you leave. More
Very friendly atmosphere. Everybody was friendly, professional and courteous. The coffee, tea and all the offered drinks are a plus including the pastries. The TV also helps th Everybody was friendly, professional and courteous. The coffee, tea and all the offered drinks are a plus including the pastries. The TV also helps the time go by as you're waiting.I usually bring a book with me but the news from watching the TV also helps. More
Flat tire 2promberms I have. 1. My estamsituation wait time I was given was four hours later. I should have been offered a free rental. 2.My free car wa 2promberms I have. 1. My estamsituation wait time I was given was four hours later. I should have been offered a free rental. 2.My free car wash was very bad. More
Outstanding service. David Quinn wrote me up when I arrived and he was as always curtious and professional. He explained everything to me about what had to be done in a ve David Quinn wrote me up when I arrived and he was as always curtious and professional. He explained everything to me about what had to be done in a very clear manner. More
I been to a lotlofservice center and friendly Kia is the bes Your service center are very good people they're fast they know what they're doing they are friendly they'll let you know what's wrong with your car b Your service center are very good people they're fast they know what they're doing they are friendly they'll let you know what's wrong with your car before they do any work More
Excellent staff Everyone is always very friendly and knowledgeable. The only negative part is time.. Pretty long wait time but always excellent service and will cont Everyone is always very friendly and knowledgeable. The only negative part is time.. Pretty long wait time but always excellent service and will continue to use this location More