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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,291 Reviews

2,291 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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August 07, 2019

Good communication I had a routine visit but in observing interactions with other customers it was good to see the communication from the service team regarding repairs More

by deendee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti
Aug 08, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your five stars! We are delighted that you enjoyed your recent visit to Friendly Kia. Have a wonderful day.

August 06, 2019

Good service, good result) The service was accomplished in a very short time and very professionally done. I had 2 tires replaced and they were integrated with the two old tires More

by hdubrow01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti
Aug 06, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for visiting Friendly Kia and for leaving us a 5-star review! Knowing that your car is running much better after your tires were replaced is wonderful to read. We appreciate your business and hope we can work with you again soon. Have a great day!

August 02, 2019

Great service! I was consistently informed about my car and my visit was excellent since there were food and drinks that were offered to us. It made the very lengthy More

by Yeli15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 02, 2019 -

Ken Ganley Kia of New Port Richey responded

Thanks for the awesome review of Friendly Kia! We are so pleased to read about your service appointment and that it was enjoyable for you (the drinks and food always help!). Thank you for your support and hope to see you again soon!

August 02, 2019

Professionalism Was meet at the service door as soon as I arrived. My repairs were completed by the promised delivery time. Additional repairs were recommended that I More

by funnygirltg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not seeing name of service rep
Aug 02, 2019 -

Ken Ganley Kia of New Port Richey responded

We love to hear that you receive the best service around with us at Friendly Kia! It's wonderful to hear that your recent visit went smoothly and that your repairs were completed in a timely manner. We especially love that you drove home in a freshly washed car. Thank you for your business!

August 02, 2019

Quick efficient and great service David in the service department went over and beyond to help me. I have always gotten excellent service any time I come to get service. You can tell t More

by VALERIEKMILLER111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 05, 2019 -

Ken Ganley Kia of New Port Richey responded

Valerie, first let me thank you for your loyalty over the years. We not only appreciate your business but also for taking your time to share this lovely feedback. Thank for choosing Friendly Kia to service your vehicle. We look forward to seeing you next time!

August 02, 2019

Very friendly atmosphere. Everybody was friendly, professional and courteous. The coffee, tea and all the offered drinks are a plus including the pastries. The TV also helps th More

by palm083052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Aug 05, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking your time to share this feedback about your visit to Friendly Kia. We appreciate your business!

August 02, 2019

Flat tire 2promberms I have. 1. My estamsituation wait time I was given was four hours later. I should have been offered a free rental. 2.My free car wa More

by queenkneeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred
Aug 05, 2019 -

Ken Ganley Kia of New Port Richey responded

Customer feedback is very important to us and we will use your review to learn and improve! Thank you very much for trusting us with your business. We look forward to impressing you next time!

August 01, 2019

Outstanding service. David Quinn wrote me up when I arrived and he was as always curtious and professional. He explained everything to me about what had to be done in a ve More

by phogie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn, Melissa Drake
Aug 01, 2019 -

Ken Ganley Kia of New Port Richey responded

Thanks for the 5-star review of Friendly Kia! We appreciate your business and your compliments about David on our team. Customer service is something we take seriously and we are happy to see David proved this to you. Thank you for your support and see you next time!

August 01, 2019

I been to a lotlofservice center and friendly Kia is the bes Your service center are very good people they're fast they know what they're doing they are friendly they'll let you know what's wrong with your car b More

by larrypaulson1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sizemore, Harry Parmar
Aug 01, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for rating and review our Service Department, Larry! It's great to hear they earned your five stars. If any future issues should arise, the team at Friendly Kia will be here to help.

August 01, 2019

Excellent staff Everyone is always very friendly and knowledgeable. The only negative part is time.. Pretty long wait time but always excellent service and will cont More

by kimmyg2221114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
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