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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,275 Reviews

2,275 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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July 26, 2019

Tire trouble Low tire pressure warning light indicated problem with right front tire. In fact, all tires showed lower than optimum pressure. Called Kia and was to More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall name of employee, but he was friendly and efficient.
Jul 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Jane - Thanks for trusting us with your vehicle! We are glad that our team took care of your tires in a timely manner and got you back on the road safely. If any future issues should arise, we will be here to help.

July 26, 2019

Great Service , this is a great place to take your car for service. Friendly, on time and quick. I will definitely drive 30 mins again to take my car there More

by jb1970
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jul 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for allowing us to earn your business! It means a lot that you will take the drive out to visit us. All of us at Friendly Kia look forward to serving you for years to come.

July 25, 2019

The quickest and most awesome service department!! I love going to Friendly Service Dept. They are so nice and helpful. Made an appointment and really cut down on my wait time by a lot More

by Cmepanther7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schmidt, Cody Brogdon
Jul 25, 2019 -

Ken Ganley Kia of New Port Richey responded

It makes us smile to hear that you enjoy your visits to Friendly Kia! Thank you very much for the kind words about our team. Have a wonderful day!

July 25, 2019

Friendly oil change Pleasant experience as before, clean friendly waiting area. Was kept informed as to how service was going. Oil change, tire rotation, cabin air filter More

by gabemojay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jul 25, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for posting about your experience so that others will know what it's like to be a guest at Friendly Kia! All of us look forward to assisting you at your next visit.

July 23, 2019

Headlight replaced Love Love Love Friendly Kia in New Port Richey. I drive 30 minutes to have my car serviced there because I am always treated with respect and courtesy More

by cindyboudreau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jul 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! We appreciate your kind words about our dealership and about Harry on our team. We look forward to your next visit and hope you have a great day!

July 23, 2019

Great Experience Made my reservations for an oil change, tire rotation, and a full wash. They brought it to my attention that the ECU needed to be updated. Really enj More

by RAYMUNDO_GOLDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ, Harry Parmar
Jul 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! I'm happy to read about your recent service appointment and your positive feedback about our dealership and our team. Thank you for putting your trust in our team and hope to see you again soon!

July 22, 2019

I felt like Royalty From the time of my appointment to the loner and having all the things that I needed to have done service was excellent concierge was excellent; matte More

by chis0319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea in concierge; Joe in window tinting., Cody Brogdon
Jul 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your 5-star review of Friendly Kia! We love happy customers and I'm so pleased to know you "felt like royalty" while you were our guest. We are thankful for your positive feedback and hope we can work with you in the future. Thank you for your support and have a great day!

July 22, 2019

Excellent Harry always does a fantastic job of assisting me with my customer service and car needs. He takes time to walk though each item and communicates regu More

by jeffrey.brockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jul 22, 2019 -

Ken Ganley Kia of New Port Richey responded

We’re delighted to get your 5-star review, Jeffrey, of Friendly Kia! Your comments about Harry are much appreciated and we hope to see you again soon. Thank you for your support and your business!

July 21, 2019

Service for my Kia Soul David Quinn, my Service Advisor, made my service experience very smooth. He arranged transportation for me to get to work after dropping off my Kia So More

by pattiw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Jul 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Patti - Thank you for your many kind words about David! We are so glad that he made your recent service experience such a success. All of us at Friendly Kia appreciate your business.

July 18, 2019

First new car service Got in and out in a very timely manner. Great service and very professional service center members. Waiting area is always clean and well attended t More

by Kia service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong, John Schmidt
Jul 18, 2019 -

Ken Ganley Kia of New Port Richey responded

It's great to hear that our Service Department left a great impression for your first visit! Thank you so much for the kind words about our facilities as well. We look forward to assisting you next time!

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