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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,291 Reviews

2,291 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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July 29, 2019

Need to expand Your service department could even be better if the wait time was shorter. Over an hour for an oil change is a little much. Maybe add quick bays just More

by ldylyn40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Peace
Jul 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback about your recent service visit to our dealership. I will share these comments with our team to review so that we can improve in the future. Thank you and I hope we can work with you again in the future.

July 29, 2019

Headlight and alignment check Staff was professional and courteous. Friday the alignment was checked to my satisfaction and Saturday the melting headlight connections were fixed. I More

by csraistlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred P.
Jul 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! It's wonderful to know that we were able to repair your car to your stratification and you feel better driving it. The safety of our customers is very important to us. We hope to work with you again soon and have a great day!

July 29, 2019

Had to replace brake light bulbs. Very pleasant experience and was kept informed on progress of repair/ service. Service department always seems to beyond normal required customer serv More

by mdaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Jul 30, 2019 -

Ken Ganley Kia of New Port Richey responded

Customer service is our priority and it's wonderful to hear that this came through during your experience! We are especially glad to hear that you were kept updated throughout the repair process. Thanks so much for trusting Friendly Kia with your business.

July 26, 2019

Dave Quinn and service tech Anthony My wife's 2016 Sportage had a rattle in the rt rear.....Dave and I went for a ride then Anthony and i went for a ride to diagnose the problem...Anthon More

by draganfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Quinn and Anthony
Jul 26, 2019 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to assist you, John! We are so glad that your wife's car is running smoothly and that she's happy out on the roads. Thanks so much for reviewing Friendly Kia!

July 26, 2019

great to deal with took our 2011 sorento with 169,000 miles in for a problem with the steering wheel controls not working. they actually fixed it under warranty, no cost More

by emeraldcoupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jul 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Happy customers make us happy! It's great to hear that our team was able to take great care of your Kia and make sure that you are safe out on the road. Thanks so much for coming to Friendly Kia for all your auto service needs.

July 26, 2019

Great Service Scheduled oil change, arrived went right in and 30 minutes later all ready to go. Thanks Friendly KIA for always taking very good care of me. More

by wayneksullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jul 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you, Wayne, for coming to Friendly Kia for all your auto service needs! It means a lot to have your continued support.

July 26, 2019

Tire trouble Low tire pressure warning light indicated problem with right front tire. In fact, all tires showed lower than optimum pressure. Called Kia and was to More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall name of employee, but he was friendly and efficient.
Jul 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Jane - Thanks for trusting us with your vehicle! We are glad that our team took care of your tires in a timely manner and got you back on the road safely. If any future issues should arise, we will be here to help.

July 26, 2019

Great Service , this is a great place to take your car for service. Friendly, on time and quick. I will definitely drive 30 mins again to take my car there More

by jb1970
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jul 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for allowing us to earn your business! It means a lot that you will take the drive out to visit us. All of us at Friendly Kia look forward to serving you for years to come.

July 25, 2019

The quickest and most awesome service department!! I love going to Friendly Service Dept. They are so nice and helpful. Made an appointment and really cut down on my wait time by a lot More

by Cmepanther7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schmidt, Cody Brogdon
Jul 25, 2019 -

Ken Ganley Kia of New Port Richey responded

It makes us smile to hear that you enjoy your visits to Friendly Kia! Thank you very much for the kind words about our team. Have a wonderful day!

July 25, 2019

Friendly oil change Pleasant experience as before, clean friendly waiting area. Was kept informed as to how service was going. Oil change, tire rotation, cabin air filter More

by gabemojay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jul 25, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for posting about your experience so that others will know what it's like to be a guest at Friendly Kia! All of us look forward to assisting you at your next visit.

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