Ken Ganley Kia of New Port Richey - Service Center

Excellent Customer experience Harry is AWESOME 😎 he’s always goes the extra mile and always make sure I’m a satisfied customer . It’s always a great experience Harry is AWESOME 😎 he’s always goes the extra mile and always make sure I’m a satisfied customer . It’s always a great experience More

Prompt courteous service I made the appointment to service my 2016 Kia Sorrento and everything went like clock work. Harry gave me an estimate on the time It would take and t I made the appointment to service my 2016 Kia Sorrento and everything went like clock work. Harry gave me an estimate on the time It would take and the price. More

Quick Thorough and Friendly Friendly Kia has always been a good place to service my vehicle. My vehicle is the 2nd Kia I have purchased from them. The service staff is always Fri Friendly Kia has always been a good place to service my vehicle. My vehicle is the 2nd Kia I have purchased from them. The service staff is always Friendly and knowledgeable about their vehicles. The Sales staff is very knowledgeable about the vehicles they are selling. I will continue to service my vehicle with them, and when it comes to purchasing a new vehicle Kia will always be my first choice. More

Have been a customer for years , always excellent experience I have been a customer for several years and have never been disappointed, always treated with care and respect , never ran into an unpleasant employe I have been a customer for several years and have never been disappointed, always treated with care and respect , never ran into an unpleasant employee , great dealership More

Oil change and free Wash Timely check in, friendly Service advisor Joey. On time with there ETD (estimated time of doneness 😋). As a service advisor and manager in dealersh Timely check in, friendly Service advisor Joey. On time with there ETD (estimated time of doneness 😋). As a service advisor and manager in dealerships for 26 years, I was happy with the way they handled my appointment. The technians who came through the waiting room were neat and clean. More

service vehicle, then ended up buying a new 2020 soul We have always had very good service, I suppose I would say I am happy this is our 4th Soul. Do have a couple issues but I am sure they will be take We have always had very good service, I suppose I would say I am happy this is our 4th Soul. Do have a couple issues but I am sure they will be taken care of, I work so it is hard for me to stay in touch with dealership. More

Thorough and timely. I arrived ten minutes before my appointment and took me right in. David my service coordinator was friendly and very helpful. My Sorento needed some s I arrived ten minutes before my appointment and took me right in. David my service coordinator was friendly and very helpful. My Sorento needed some software updates and some minor Service attention. I received my vehicle back in a timely manner. It seems to run much smoother. More

Very pleasant experience. They were very busy but my wait time was reasonable.The service person was very helpful and explained everything they did to my 2018 Soul in detail.I They were very busy but my wait time was reasonable.The service person was very helpful and explained everything they did to my 2018 Soul in detail.I would definitely recommend to others. More

Property taken Initially I would say this was a great experience as I drove 20 miles each way when I have a Kia dealership less the 1 mile from my home. Todd was ext Initially I would say this was a great experience as I drove 20 miles each way when I have a Kia dealership less the 1 mile from my home. Todd was extremely helpful, attentive & friendly. Unfortunately I had 2 issues the first being my trunk was leaking & I was assured it was under warranty so I drove back & left my car to be fixed, after the trunk was fixed I was notified that it wasn’t under warranty & would be required to pay. First my car is in exceptional condition so highly doubtful it was something I did and 2nd my 2003 Kia also had an issue with the trunk leaking. So I picked up my car & paid the fee. Well the next day I needed the jumper cables that were in my trunk when dropping my car off however they were no longer there. I called Kia 3 times & all 3 times asked to have Todd call me, It is now June27 and I still have not heard from anyone in regards to my jumper cables. I also would like to add that I was notified by Kia prior to my calls regarding jumper cables, Kia called me asking if I had seen a sun pass that was in the loaner car that was given to me while my car was being fixed. Due to these 2 issues I will probably take my car to another dealership for repairs! More

Problem solved After 7 visits to 3 Kia dealers a steering problem on my 2015 Optima seems to be finally fixed. Haven’t taken it out on the open road yet but the sho After 7 visits to 3 Kia dealers a steering problem on my 2015 Optima seems to be finally fixed. Haven’t taken it out on the open road yet but the short distances it’s been driven it appears to be fixed! More