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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,320 Reviews

2,320 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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July 23, 2019

Great Experience Made my reservations for an oil change, tire rotation, and a full wash. They brought it to my attention that the ECU needed to be updated. Really enj More

by RAYMUNDO_GOLDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ, Harry Parmar
Jul 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! I'm happy to read about your recent service appointment and your positive feedback about our dealership and our team. Thank you for putting your trust in our team and hope to see you again soon!

July 22, 2019

I felt like Royalty From the time of my appointment to the loner and having all the things that I needed to have done service was excellent concierge was excellent; matte More

by chis0319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea in concierge; Joe in window tinting., Cody Brogdon
Jul 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your 5-star review of Friendly Kia! We love happy customers and I'm so pleased to know you "felt like royalty" while you were our guest. We are thankful for your positive feedback and hope we can work with you in the future. Thank you for your support and have a great day!

July 22, 2019

Excellent Harry always does a fantastic job of assisting me with my customer service and car needs. He takes time to walk though each item and communicates regu More

by jeffrey.brockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jul 22, 2019 -

Ken Ganley Kia of New Port Richey responded

We’re delighted to get your 5-star review, Jeffrey, of Friendly Kia! Your comments about Harry are much appreciated and we hope to see you again soon. Thank you for your support and your business!

July 21, 2019

Service for my Kia Soul David Quinn, my Service Advisor, made my service experience very smooth. He arranged transportation for me to get to work after dropping off my Kia So More

by pattiw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Jul 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Patti - Thank you for your many kind words about David! We are so glad that he made your recent service experience such a success. All of us at Friendly Kia appreciate your business.

July 18, 2019

First new car service Got in and out in a very timely manner. Great service and very professional service center members. Waiting area is always clean and well attended t More

by Kia service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Armstrong, John Schmidt
Jul 18, 2019 -

Ken Ganley Kia of New Port Richey responded

It's great to hear that our Service Department left a great impression for your first visit! Thank you so much for the kind words about our facilities as well. We look forward to assisting you next time!

July 15, 2019

Lengthy car wash Overall everything was great. But the compliment car wash took way to long. It should not take an hour and half to wash a car. More

by amytnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Correa
Jul 15, 2019 -

Ken Ganley Kia of New Port Richey responded

While I'm glad that overall your appointment went smoothly, I'm sorry to hear that there was a delay in your car wash. I can assure you that this isn't the typical experience of our guests. I hope you consider giving us another opportunity to impress you. Thank you for your feedback.

July 15, 2019

Friendly Kia service I don't like doing review ratings but being down to earth. They have always done well with all of my Kia Sorrento needs since 2015. More

by joerigby5836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bashaw
Jul 15, 2019 -

Ken Ganley Kia of New Port Richey responded

This is a fantastic review! Thanks from the entire team at Friendly Kia. We appreciate you taking the time to write a review of your experience with our dealership and we thank you for your ongoing patronage. I hope we see you soon and have a great day!

July 15, 2019

First Service Kia Soul This was the first service on my new Soul. Everything was explained up front. It took the stated time. When finished everything was reviewed with m More

by outpost478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn Advisor, Marques Young Technician
Jul 16, 2019 -

Ken Ganley Kia of New Port Richey responded

It was our pleasure to assist you! We are so glad that your first service visit was a positive experience and that your Kia Soul is running smoothly. Thanks so much for being part of the Friendly Kia family!

July 13, 2019

Fast professional service and no high pressure sales job for additional work. Complete inspection of the car, recommended some service but no pressure or fast talk. Very courte More

by Pmaturse2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Jul 15, 2019 -

Ken Ganley Kia of New Port Richey responded

At Friendly Kia it's our goal to deliver a pressure-free car-service experience and we are so glad this came through to you! Thank you so much for the kind words. If any future issues should arise, we will be here to help.

July 12, 2019

Thank you 🙏 My truck latch was broken and despite all the rain we’ve been getting my trunk got wet. I took my car in to the dealership and they fixed my trunk lat More

by Redsox123rule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rehkopf, Harry Parmar
Jul 12, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for stopping by to leave Friendly Kia a wonderful review! I'm pleased we were able to fix your trunk latch and I hope we can work with you again soon. We appreciate your business and have a great day!

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