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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.6
2,292 Reviews

2,292 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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June 19, 2019

Took my Soul in for service Everyone was very courteous and professional,i had a very pleasant experience.They explained everything they did in detail and even took my car over a More

by blindcat1941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amgad "JB" Khalil
Jun 19, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! It's our goal to make the car-buying experience as easy as possible for everyone who visits our dealership. I'm happy that you are happy! We appreciate your business and I hope we see you again soon.

June 19, 2019

Computer Update Courteous, Friendly and knowledgeable staff. Providing customers with fresh coffee, donuts and snacks during the wait was very welcomed. I am a 100% s More

by vm2227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jun 19, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Vic, thank you for your review of Friendly Kia and for your positive feedback about your experience with our dealership. Hope we can work with you again in the future!

June 17, 2019

effortless First service on my 2019 Optima,Harry was my adviser he explained everything they were going to do how long it wood take and asked if I wanted a free More

by rrogers653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Angelotti, Harry Parmar
Jun 17, 2019 -

Ken Ganley Kia of New Port Richey responded

We are delighted that our Service Team left a great impression for your first visit! Thanks so much for trusting us with your 2019 Kia Optima. We look forward to serving you next time.

June 17, 2019

Didnt see any value added to the service I bought my car here so thought it would be the same type of service but it was different. I drove 40 min to go and back home and it was not worth the More

by Moreno83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont even know the name
Jul 01, 2019 -

Ken Ganley Kia of New Port Richey responded

We strive to deliver five-star service to our guests and I'm very sorry that we let you down here. I'd like to learn more about where we went wrong and to see if there is anything I can do to earn back your business. Would you consider giving me a call? Thank you, John Schmidt - Service Manager - 727-877-3368

June 17, 2019

Kia friendly They were very friendly and helpful! made the first time being there a nice one and would definitely recommend the place to a friend anyday More

by Chris88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J peace
Jun 17, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Chris - We are overjoyed that our team left a great first impression! All of us at Friendly Kia hope that you love your new ride. Thanks so much!

June 17, 2019

Superb service I'm more than happy to leave a review when everytime I get the best honest customer service. The reason I switched over to friendly Kia. More

by BEAUTYGODDESS4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 17, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your confidence in Friendly Kia, and for your business. We are thankful to have you as a customer! I hope we see you again soon.

June 17, 2019

Excellent The service associate kept me updated and was very descriptive about what was an absolute need and what he would suggest. He kept me updated as to how More

by mandyfess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Jun 17, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! It is great to read about your recent service appointment with our team and I hope we can work together again soon. Thank you for your support and your business!

June 17, 2019

Oil change and car wash Service was good, the car wash could have been better as they don't seem to Gerry everything off of exterior like bird poop and bug guts. More

by bmxdude121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Jun 17, 2019 -

Ken Ganley Kia of New Port Richey responded

Our apologize that your car wash wasn't up to our five-star standard. We hope you consider giving us another chance to impress you. Thank you for your business and your feedback!

June 17, 2019

Excellent service and friendly people. The people are pleasant and courteous. The service is outstanding. The service manager is outstanding to work with and keeps you informed of your wo More

by dan.bergen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon
Jun 17, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you, Dan! We are smiling to read your great review. All of us at Friendly Kia are so happy to have you as a customer and look forward to your next visit with us.

June 17, 2019

Great and very accommodating stuff It was Thursday afternoon The crew made sure I was comfortable, they did my oil change and the recommended services I needed Done Worked in my lap More

by AABAID579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Jun 17, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for posting about your recent service visit to Friendly Kia! We are delighted to hear that you were comfortable at our dealership and were able to get some work done during your wait. We appreciate your business and look forward to assisting you next time!

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