Ken Ganley Kia of New Port Richey - Service Center

Recall and regular service 1-Agent spent too much time trying to "diagnose" issues rather than simply recording them for the mechanic to address, 2-Mechanic left the oil drain 1-Agent spent too much time trying to "diagnose" issues rather than simply recording them for the mechanic to address, 2-Mechanic left the oil drain plug loose (not even hand tight). Result, oil leak, oil stain on driveway. Had to replace the drain plug as it was damaged. It continued to leak after tightening. Lost approx 2/3 quart of oil. More

Service departments great the lounge is very clean Friendly Kia service got me and very fast cat me notified during my oil change detail clean my car better than it looked when I got it will always use Friendly Kia service got me and very fast cat me notified during my oil change detail clean my car better than it looked when I got it will always use friendly Kia More

Good service Harry was great and responsive. He continually kept me informed with the status of my vehicle and any maintenance that is required. I would recommend Harry was great and responsive. He continually kept me informed with the status of my vehicle and any maintenance that is required. I would recommend Harry. More

Absolutely a pleasure doing business. Never had this level of spectacular and personalized service anywhere else. We were treated as if family. Just fantastic service. We will refer and re Never had this level of spectacular and personalized service anywhere else. We were treated as if family. Just fantastic service. We will refer and recommend. More

Replace 2 tires I got in and out quickly. Harry did a great job of following up with the change. So, they put two new tires on . The price was good and the tires ride I got in and out quickly. Harry did a great job of following up with the change. So, they put two new tires on . The price was good and the tires ride very smoothly and quietly More

Excellent service department Had another good visit to service department at Friendly Kia. They took my appointment time seriously and made a good estimate for the total time the Had another good visit to service department at Friendly Kia. They took my appointment time seriously and made a good estimate for the total time they would spend with my car. More

Customer service is good Customer service is great. They are very friendly. The environment inside was uncomfortable. It was extremely hot inside waiting for an hour. Someone Customer service is great. They are very friendly. The environment inside was uncomfortable. It was extremely hot inside waiting for an hour. Someone had pooped all over the toilet and even had it on the dispenser. There are no paper towels in the bathroom. So i had to use my hands to turn on and off the faucet. Then use my hands to open the door. Since this person prior to me couldn't clean up after themselves, i can only assume that there was fecal matter all over the place. I was so disgusted. Please put paper towels back in the bathroom. More

Trip was handled in a timely and friendly manner Work was not completed on initial visit because waiting for parts to come in that had to be ordered. We have always had good service from Friendly.... Work was not completed on initial visit because waiting for parts to come in that had to be ordered. We have always had good service from Friendly....that is the reason I come down all the way from Weeki Wachee. More

Professional and very efficient What more can you ask for? I’ll try to make this 25 words by saying everything was very professional and efficient from the first appointment call t What more can you ask for? I’ll try to make this 25 words by saying everything was very professional and efficient from the first appointment call to picking up my car. More

Great people fast service After a screw punctured my tire the night before I went to Kia I was able to walk into the service center and receive fast and friendly service. The i After a screw punctured my tire the night before I went to Kia I was able to walk into the service center and receive fast and friendly service. The issue was taken care of within an hour. More