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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,263 Reviews

2,263 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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May 23, 2019

Excellent service they said it would take 35 minutes and it took exactly 30 minutes they have a great waiting room with donuts and coffee didn't try sell me anything I More

by sbarlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
May 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 20, 2019

Definitely Friendly, but not efficient and reliable. Definitely friendly....except for one person I had to deal with...but disorganized and seem unwilling to provide info on a car I purchased there. Am g More

by barb22261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenan Smiley, Harry Parmar
May 22, 2019 -

Ken Ganley Kia of New Port Richey responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk to you soon. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 20, 2019

Went in for a rubbing noise thinking what it was and it was. Everyone was very helpful and nice. Experience was great. Technician knew was needed to be done in a reasonable time. I got a car wash after my visit. More

by Velasquez28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
May 22, 2019 -

Ken Ganley Kia of New Port Richey responded

We are glad to hear you enjoyed your recent visit to our service department. At Friendly Kia we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 20, 2019

Quick and easy This was the most efficient service center I had been to. They even have the car ready and washed 10 minutes before the time they said! The gentleman More

by mmaginary1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 22, 2019 -

Ken Ganley Kia of New Port Richey responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Friendly Kia for your vehicle needs. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 20, 2019

Tire repair I came in at nearly 4 pm on Saturday with a cut down tire and Todd went out of his way to take care of me and my family. Got us a loaner car to take u More

by steve.walton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Englehart
May 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi Steve and thanks for your kind words! We appreciate Todd, as well as the rest of our staff and we, are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 18, 2019

Excellent Service On Short Notice When I Needed It I had a slow leak in a tire and was told to come in, even though an appointment was not available. Shortly later, I received a call that an appointmen More

by Dick1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
May 20, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 17, 2019

3 month check Got there a little early David Quinn took care of me right away. Answered all my questions. I went for a car wash and they did a fantastic job. More

by GamGam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Quinnand Brian Bain
May 20, 2019 -

Ken Ganley Kia of New Port Richey responded

Hi GamGam, and thank you for this great review! I'm happy to hear that David took care of you! He is a great asset and we appreciate all that he does. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 15, 2019

Great experience The staff were friendly and had a nice experience. Prices were good. Overall very happy. Would go b as co again when I need an oil change More

by provencher_kayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn, Carl Joyner
May 16, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for this amazing review, Kayla ! We really appreciate your business. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 15, 2019

Five star service Comfortable environment, coffee soft drinks and of course donuts. The two individuals that I had contact with her great. Very knowledgeable and pers More

by Shipwreckalan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
May 16, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 15, 2019

Quick and pleasant check up. I'm new to Friendly KIA having just bought my car in April. So far everyone I've had contact with or who have helped me are very pleasant and knowledg More

by dshea91
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
May 16, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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