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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,263 Reviews

2,263 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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April 27, 2019

Good experience I had an oil change, which was needed, tires rotated and a look at my undercarriage which I had scraped here and there. My undercarriage was fine and More

by labocagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 02, 2019 -

Ken Ganley Kia of New Port Richey responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 26, 2019

Very Professional Always courteous and get the job done in the time span they quote. Nice comfortable waiting area. Fresh coffee and plenty of magazines to read. More

by ajtarabocchia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Apr 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 26, 2019

Great service! We bought our 2nd Kia Soul in Kansas City. We moved to Florida in December 2018. This was our first encounter with a Kia dealership in Florida. Harry More

by jophilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Apr 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Harry and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 26, 2019

Real on my car This is my third car from Friendly Kia. I go back because of their service and I have never had a bad experience there. My car had a recall on it, More

by Hamsterlady12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
April 26, 2019

Install of trailer receiver Got appointment quickly and work was done on time. No issues and kept me updated on progress throughout the day. The service department is fantastic. More

by jjjpta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
April 25, 2019

Service Great coupons from websight. Had oil changes in 2 cars,had 2 cars recalls checked and 1 car first complementary service done. Very satisfied with our More

by kielbasaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh _ service, Christina Latimer, Diane Borden, Harry Parmar
Apr 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 24, 2019

Long wait time. Needed a sencer for the ABS. Had to wait 2 weeks for the part to come in. Went to have it installed. After setting there for a hour, was told that the More

by Dona
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
April 24, 2019

Overall pleasant & friendly This time visiting my local Kia, both the service manager, John Schmidt, & Josh at the service desk saw to it that my experience there was pleasant. I More

by Mrs. K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, John Schmidt
Apr 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that John and Josh were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Have a great day! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 24, 2019

Great job with quality Best in the business. Everyone takes care of you and makes your experience better. They are not lazy and go above and beyond. Thank you for your servi More

by unclemikey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Holt, Body Shop, Diane Borden, Melody Fascher, Rich Rehkopf, William Taylor, Cody Brogdon
Apr 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 23, 2019

friendly always friendly and always explain what needs to be done on your car before doing the work, always keeps you updated on your cars service More

by sfitzsimmons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gilliss, John Schmidt, Cody Brogdon
Apr 23, 2019 -

Ken Ganley Kia of New Port Richey responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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