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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,263 Reviews

2,263 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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April 22, 2019

Excellent Was very busy on my last visit but was in and out in a reasonable time! The car was was good on the outside but was very poor on the inside, my dash o More

by JMartell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Apr 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 22, 2019

Great service Fast service. I had a later appointment but had to attend a funeral and they squeezed me in before a road trip. Went above and beyond as always . More

by carrasquillo904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Apr 23, 2019 -

Ken Ganley Kia of New Port Richey responded

We sincerely appreciate your feedback. Each employee is a valued member of the Friendly Kia team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 22, 2019

Warranty and slow tire leak. Set appointment for warranty work and repair tire. Work done expeditiously along with a car wash. Everything done right and there was no charge for w More

by skat1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn, Service Advisor
Apr 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 22, 2019

they took excellent care of me and kept me informed of what I was given excellent service and informed of all that they were doing and they showed me something that I should consider doing to my car,but I have More

by PATCRM44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He told me and I forgot,he was bl w/glasses and a hurt leg
Apr 23, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 20, 2019

excellent service Dealership is always clean. Personnel are courteous and help with all your needs. Amenities offered are great. I never used to have my cars serviced a More

by dremington5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Apr 22, 2019 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 19, 2019

Friendly They got me a Lyft ride home while I was getting work done so I could sleep. It really made my day. Super friendly lol More

by Morgan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Apr 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 19, 2019

Great staff Josh was very helpful, patient and educated me without being pushy or condescending which has happened at other dealerships. I greatly appreciated tha More

by courtneyhmsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 22, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your review! We really appreciate your business and are so happy that Josh could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 19, 2019

Very pleasant The service agent was friendly and informative. He kept me up to date on everything going on and provided me with a timeline. The dealership provided More

by Terrie S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harden Parmar was an excellent service advisor. He explained what was going to be serviced and gave me a time to expect it to be done and he was right on.
Apr 22, 2019 -

Ken Ganley Kia of New Port Richey responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 18, 2019

Excellent Service performed satisfactory as requested .Advisor very professional and courteous. Was happy with the servivery. Would continue using the dealer fo More

by noemail3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Apr 18, 2019 -

Ken Ganley Kia of New Port Richey responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 17, 2019

Great experience Parts and service deserve 5 stars because they take their time and listens to you. Whic is very important in this kind of field. They are very reasona More

by HECTORROMAN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young woman didn't catch in the parts dept.was excellent, Rich Rehkopf, Harry Parmar
Apr 18, 2019 -

Ken Ganley Kia of New Port Richey responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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