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Ken Ganley Kia of New Port Richey - Service Center
New Port Richey, FL
2,266 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,266 Reviews of Ken Ganley Kia of New Port Richey - Service Center
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April 08, 2019
Very courteous service in a prompt and professional manner We chose this KIA dealer for the first time last year, even though it was more than 35 minutes from our home. They have proven to be a great choice fo We chose this KIA dealer for the first time last year, even though it was more than 35 minutes from our home. They have proven to be a great choice for us! More
by hb4355
Verified CustomerEmployees Worked With
David Quinn
April 08, 2019
Great service Josh is one of the most knowledgeable service writers I have ever dealt with. Very helpful in resolving my issue, with a recall and setting me up wit Josh is one of the most knowledgeable service writers I have ever dealt with. Very helpful in resolving my issue, with a recall and setting me up with a loaner. More
by melhershey
Employees Worked With
Joshua
April 07, 2019
Service of Sportage I received excellent professional service from Friendly Kia. They are thoughtful, helpful, and proactive in customer service. My favorite employee is I received excellent professional service from Friendly Kia. They are thoughtful, helpful, and proactive in customer service. My favorite employee is John the manager. He is rock star status!!! More
by hiimdori
Employees Worked With
Diane Borden, John Schmidt, William Taylor
April 05, 2019
very good always friendly no pun intended, always on time and answer your questions everyone seems to like working there - clean, good coffee always willing always friendly no pun intended, always on time and answer your questions everyone seems to like working there - clean, good coffee always willing to assist if need a car to go to work if service will take longer than planned great car wash place- folks at the car wash are also very friendly and do a good job just a nice place, visit at least every 3 months as I drive alot More
by pprotokowicz3
Employees Worked With
do not remember names, Tom is one who has been there for a very long time -super great person, now works in the car wash area I believe, Cody Brogdon
April 05, 2019
Best service ever! The entire service staff was awesome. They were super friendly, helpful, knowledgeable, and extremely welcoming. I was impressed about how clean the f The entire service staff was awesome. They were super friendly, helpful, knowledgeable, and extremely welcoming. I was impressed about how clean the facility was too. I highly recommend this dealership and the service department!! More
by Christyk
Employees Worked With
John Schmidt
April 05, 2019
Very helpful! This was a pretty simple visit to have the door ding guards put on our new car. However the service staff were very friendly and helpful and they got This was a pretty simple visit to have the door ding guards put on our new car. However the service staff were very friendly and helpful and they got the car done fast! The finished job looks great too ! More
by bruce
Employees Worked With
Todd Englehart
April 05, 2019
Dave's the man! Service tech "comped" me a premium wash job. Had been using car for last two months to help move items to new house and it was REALLY dirty! Came ou Service tech "comped" me a premium wash job. Had been using car for last two months to help move items to new house and it was REALLY dirty! Came out looking "showroom new". Thanks! I appreciated that! More
by SusieQ
Employees Worked With
Dave in Service Dept.
April 03, 2019
Helpful after some confusion. We bought a preowned vehicle recently and received emails to schedule our complimentary pitstop. I called to find out what this was and the rep explai We bought a preowned vehicle recently and received emails to schedule our complimentary pitstop. I called to find out what this was and the rep explained the services included. She named several things including a car wash and oil change. I called back to schedule. When I got there for my appointment, the service tech explained that complimentary pitstop is for new not preowned and that they don't include oil change. I showed the emails and told him who I spoke to so they honored the free pitstop and oil change. There seems to be a lot of disconnect between the people who answer the phones and the actual departments because something similar happened when we bought our truck. At the end of the day the did the right thing but it was still frustrating. More
by nanette.mward1
Employees Worked With
Julie or Julia, Harry Parmar
April 03, 2019
Timely Professional Service I needed to have an oil change for my vehicle. I had it serviced on April 1st, 2019. It took an hour and a half and I was done and on my way. The serv I needed to have an oil change for my vehicle. I had it serviced on April 1st, 2019. It took an hour and a half and I was done and on my way. The service was great and David was helpful and knowledgeable about what needed to be done with future repairs. More
by kitcorpse
Employees Worked With
David in Service
April 03, 2019
Non-working blind spot warning system Found the problem and said it was a recalibration for the system everything is working fine quick response to the problem and a short wait. Found the problem and said it was a recalibration for the system everything is working fine quick response to the problem and a short wait. More
by daveandalice69
Employees Worked With
Cody Brogdon
