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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,286 Reviews

2,286 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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March 29, 2019

Okay not perfect Because I always go in and it takes two or three times before my car is done right. it’s frustrating to fix a problem and the same problem continues More

by CASAVPJEN2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Apr 03, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 28, 2019

Great Service Every team member I encountered was friendly and courteous. Service was fast though they were quite busy. Comfortable waiting area with a variety of a More

by kprocopi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Mar 28, 2019 -

Ken Ganley Kia of New Port Richey responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 27, 2019

Excellent customer service I had my car cleaned and then the oil changed and tires rotated. There was some confusion but when I called up there Cody expedited the issue and comp More

by cecily.perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Mar 28, 2019 -

Ken Ganley Kia of New Port Richey responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 26, 2019

Excellent Good experience. Pleasant welcome - Cody was attentive and answered my questions. He returned my calls. Service was done properly and as agreed. I More

by mkmcarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Borden, Cody Brogdon
Mar 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 26, 2019

amazing service! Anthony was an amazing sales man. he was very friendly, respectable, and highly helpful. He was experienced, and knew how to treat a customer. He made More

by Tammy & Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Ken Ganley Kia of New Port Richey responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 25, 2019

Oil change and repair tire Service was awesome , timely , Dropped the back at my home. Harry the service advisor took great care of me. The car wash did a great job on my car. More

by Ft300abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Baine Brandon, Disiree , Donald Mullis, Kenan Smiley, Harry Parmar, Kevin Bashaw
Mar 25, 2019 -

Ken Ganley Kia of New Port Richey responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 25, 2019

Great Service My service tech Dave Quinn did an outstanding job...gave an accurate estimate for rear brake job and proceesed the replacement for right wheel sensor More

by SMM4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
Mar 25, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to write this review. We are pleased to hear that Dave was able to provide an efficient and overall positive experience. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 23, 2019

Service center I was treated special , fast service and I do appreciate the car wash. Chairs in waiting room are so uncomfortable need to redue waiting room. More

by Likekia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Mar 25, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. All the best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 23, 2019

Great service This is the second time i have come to friendly kia for warranty up keep and just love your staff..i have never felt pressured to do anything unnecess More

by danio6772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Mar 25, 2019 -

Ken Ganley Kia of New Port Richey responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. All the best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

March 21, 2019

Replaced part Last time I had my oil changed they left off the plastic door under the oil drain. They ordered a new part and installed it for free. More

by VOBLISK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Mar 21, 2019 -

Ken Ganley Kia of New Port Richey responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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