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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,280 Reviews

2,280 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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February 20, 2019

Air conditioner blower and other. Joshua Peace was very courteous and helpful in getting my car serviced within the estimated time given. However, the car wash took longer than the se More

by KAREN.GUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Peace, Rich Rehkopf
Feb 21, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us this great review, Karen. We are very happy to hear that Joshua could be so courteous and helpful during your recent visit with us. We appreciate your feedback as it helps us grow as a dealership. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 20, 2019

Oil Change We were greeted swiftly & politely. Service did not take long. Overall pleasant experience. I would recommend Friendly to anyone for service, sales an More

by mark.hoover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cawthon, Joe Dimaggio, John Schmidt, Vince Angelotti
Feb 21, 2019 -

Ken Ganley Kia of New Port Richey responded

Mark, thank you for sharing this great feedback with us. We feel our service department is what makes Friendly Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 15, 2019

David was Helpful & Polite Davis greeted me as I drove in we discussed what I had come in for. He advised me on the approximate time before my car was finished. He was extremely More

by BILLOC2
Recommend Dealer
Yes
Employees Worked With
Service Advisor David Quinn
Feb 15, 2019 -

Ken Ganley Kia of New Port Richey responded

It’s great to know that Davis provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 15, 2019

Excellent hi Matt yes we do right in the corner will be ther Everyone was very friendly and took care of my problem I like the color and would consider buying another I would recommend this dealer ship to anyone More

by jcannone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt, Jon Michael Coakley, Luis Belen, Melissa Drake, Harry Parmar, Kevin Bashaw
Feb 18, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your kind words! We appreciate our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 14, 2019

Service on tire that kept going flat Very helpful and courteous in finding a very small nail in the front tire and repairing in a very short amount of time and little inconvenience More

by tntmom521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 15, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with courteous and helpful service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 13, 2019

Service on my car I gave 5 stars because as soon as I showed up I was greeted, helped, and set up for what I needed serviced. Easy to deal with people who explained eve More

by Caseyjwhitlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 14, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with easy, courteous, informative, and quick service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 13, 2019

Real Customer Services David Quinn made a big different with a positive customer services when he listened my concern and addressed the solution. Previously, I was bounced t More

by Matosdeaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quinn
Feb 14, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that David's efforts have made the difference in your service experience. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 11, 2019

Routine Maintenance I appreciate the convenient online appointment scheduling. The service tech greeted me quickly and had the information ready. The wait wasn't that lon More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Im not sure of the service tech's name
Feb 12, 2019 -

Ken Ganley Kia of New Port Richey responded

We cannot thank you enough for this glowing review of our service center, Missy! We know how valuable your time is and we aim to provide efficient, smooth, and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 11, 2019

Oil change and inspection Very professional and with a personal touch, hope to continue to work with you and your sales team of the year. Thanks for the service More

by pitsburggee
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Feb 12, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review! We strive to provide excellent and professional customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 10, 2019

Good service Very professional very efficient overall good experience fast service thank you better than my last visit there more attentive they also washed my car More

by Jegs41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
Feb 11, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. All the best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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