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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,278 Reviews

2,278 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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February 06, 2019

It was great The car was finished just when it was promised. the service rep. was very informed. The waiting area was nice. All and all it was a pleasant experie More

by barbandroy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 07, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 06, 2019

RECALL DONE RIGHT I was greeted by Harry immediately and he took care of everything while I relaxed in the Customer lounge. The recall was done within the time frame gi More

by FRANKJUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 07, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing about your visit with us! We are happy to hear that Harry and our team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 05, 2019

Too long Not sure if they overbook appointments, but the wait sucks. We waited 15 minustes just outside before they noticed we were there and just happened to More

by MKAC08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Latimer, Cody Brogdon
Feb 21, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for sharing your experience with us. Here at Friendly Kia, we work had to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 04, 2019

Very pleased Well went to service to have oil change . The service dept. was very polite and helpful. Took my car right in. Well in an hour it was done even car w More

by Seabreezelady7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry dont know names
Feb 05, 2019 -

Ken Ganley Kia of New Port Richey responded

We appreciate your kind words about our service team. Thank you for choosing Friendly Kia for your vehicle needs. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 04, 2019

Fast and friendly Dropped off car for windshield replacement, loaner car was ready and service was quick. Brian explained everything and was on the ball. Fast,friendly More

by GRANDDADSTEVE55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bain
Feb 05, 2019 -

Ken Ganley Kia of New Port Richey responded

Thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 04, 2019

Great experience. My car was fixed properly and in a timely manner. I was also given a free complete car wash and no charge to my surprise. More

by Steering problem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Feb 05, 2019 -

Ken Ganley Kia of New Port Richey responded

We are glad to hear you enjoyed your recent visit to our service department. At Friendly Kia we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 04, 2019

Absolutely would recommend. This is the most amazing dealership in my opinion!They always go out of their way, and make sure that everything is handled. I won’t go to any other K More

by hollykay568
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon
Feb 05, 2019 -

Ken Ganley Kia of New Port Richey responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Friendly Kia. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 04, 2019

Don't worry! We can take you rite away! That is what the service manager told me when I rolled up on my unexpected day off. I needed my oil changed and a tire plugged , no problem! Prompt More

by dorrasbow17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt, John Schmidt, Cody Brogdon, Harry Parmar
Feb 05, 2019 -

Ken Ganley Kia of New Port Richey responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 03, 2019

Intake I had an appointment. Cody was very helpful. However it took me 3 other people to get to him. The intake process could be streamlined More

by LADYDITHORPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Feb 05, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us this great review! We are very happy to hear that Cody could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

February 02, 2019

Service was very good Service to the car it was very good and fast I thank you AGAIN for all the help that you give me to get my car More

by JBMAC57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Mullis, John Schmidt, Vince Angelotti, Donald Smith, Cody Brogdon, Harry Parmar
Feb 04, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! All the best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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